A
Asemahle
Active since Aug 2025
3
Reviews
0
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Reviews
3 reviews1 month ago
Makro Online Dissapointing Service
DISAPPOINTING SERVICE: Makro holding my money and gift hostage – Order OD437443556195319100 I am extremely disappointed with Makro Online. I placed an order for a Airfryer that was supposed to be a gift for a church challenge this coming Saturday. The delivery was promised for the 7th of May, but today is the 12th of May and I have received zero updates.The order status has been stuck on "Ready to Ship" since May 4th. I went to a physical Makro store today to get help because I am leaving to Eastern Cape tomorrow and NEED this item. The store refused to help, stating it is an "Online Only" item, and told me they can only request a refund which takes 7–14 days.I do not have the funds to go and buy a second Airfryer while Makro sits on my money due to their own failure to deliver. Makro has essentially ruined a planned gift for this weekend. It would have been better if they provided an immediate refund/store credit so I can purchase an alternative in-store today. Or atleast confirm exactly where my parcel is so I can collect it from the depot myself. Store Visited: Makro in Johannesburg Crown Mines. Buy their online products at your own risk.
1 reply
1 month ago
City to City Bus issue
I booked City to City last year and Prasa said they will give me a voucher to use to substitute the bus issue I had that lasted 3months. Did I ever recieve that voucher?, No. When I called to get it I never received it and 3months passed by. My communication was with Mmaletsake, Mpho and Billy was even CC'd on those emails. Use their services at your own risk.
0 replies
9 months ago
This company deserves more than five stars
This company deserves more than five stars. The customer service is phenomenal-they are always friendly, knowledgeable, and genuinely helpful.
1 reply
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)