Active since Jun 2025
I recently contacted this company in search of Ryobi parts. The person that helped me, Erick Bezuidenhout, really 'walked the extra mile' to help me. He was very efficient and helpful, rare qualities in business today. His company can be very glad to have him working for them.
My wife and I, and extended family, have been doing business with Takealot for quite some time now. Their prices may not always be the best but their service and delivery is excellent. Our last order, a Kenwood Sandwich press, was purchased Saturday; Monday morning it was delivered. Whoever runs this huge company is doing a mighty fine job.
On the 4th of April 2026, I responded to an online advert from Sound Select for a 'demo/open box' electric chainsaw, 'Ryobi CS2000' and purchased the item the same day for R490. As they wanted more than R300 for postage, I organized for it to be picked up by The Courier Guy, at the cost of R175. When the item arrived, it was packed in an oversized box; the original box was badly damaged, oil soaked and filthy. The chainsaw was filthy and lacked a guide-bar. The accompanying product manual was also oil-soaked and thus rendered useless. I tried to negotiate with Sound Select, even at managerial level. An apology was reluctantly offered – if I sent back the item, they would refund me the product price, but not the courier cost that I had paid. As they would have had to refund me and pay the return postage, I made them a proposition that I would keep the machine, if they would at least refund me my courier cost to partially compensate for the missing guide-bar. They refused and I decided to keep the machine (since I had already gone to the trouble of cleaning it) and ordered the guide-bar from a different company. When my package arrived, I tried to fit the guide-bar and chain, but then realized that more parts of the machine were missing. So I had to order those too from Ryobi, costing me another approximately R200. In total, the machine costs me R1 227 so far. I could have purchased a new machine for less. I was pretty disgusted with my dealings with Sound Select.
We shop at the Ceres Pick 'n Pay. The staff are not just friendly but also very helpful. I really feel this branch serve as a model for Pick 'n Pay stores.
TUNl is a international shipping company ,based in Cape Town, that specialize in small parcels at an unbeatable price. The are a committed team and often walk the extra mile with customers. #BlackFriday.
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