Michelle

Active since Jun 2025

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4 reviews

8 months ago

Immediate payments and delayed disappointments

I outsourced her as a halaal cater for my wedding and for my floral arrangements. She asked for the venues menu and said she would try best she can to replicate it in halaal form and she charged R20 less then what the venue charged. A few hours later she drafts a quote about what would be provided. I was happy with the quote. ONE DAY before my wedding she tells me that I need to choose between chicken or lamb. I asked why, in a very calm manner, as the quote says both. The venue is also providing both and this was discussed months before. She then proceeds to tell me that she can't provide both and asks me to choose. I am now stressed because it is a day before my wedding and this is only being brought up now. I do not have funds to transfer to her immediately to make up for this. I told her she needs to look at other options because I already paid and she quoted me for this. She said she will have a look and get back to me and she never got back to me. My sister took a look at the halaal food before anyone got up to go dish and compared to the venues food, it looked like a kids plate and half empty. One piece of chicken, one baby corn and a little bit of rice. We also asked family members and they regrettably said it was disappointing. She quoted chicken thighs, lamb cutlets, served with a side of jeera rice and lamb veg. The starter she quoted stated Teriyaki Chicken & Steak Gouloush Kebabs served on a bed of Greek salad. There was no steak. For canapes, she quoted prawns in addition to other things. There were no prawns. She was also doing my flowers and quoted me for fresh flowers. The week before my wedding she kept insisting on using **** flowers, even though she quoted me on fresh flowers and I emphasized that I wanted fresh flowers. A day before my wedding she needed extra money for flower spray if I didnt want to do **** flowers, I paid. When the flowers arrived, they looked lopsided and no creativity whatsoever. Just bought at the store and thrown together in a vase. The worst part is she tries to win your trust by divulging personal information about herself. At first it is endearing but later becomes a red flag. Please do not get conned by this women. I have also heard about her later not wanting to give refunds for for catering cancellations made 12 months in advance.

1 reply

earthy candles and cosmetics

10 months ago

Shameless, no product delivery and no refunds

I ordered candles on the 27th of July, a Sunday evening. She responded in 10 minutes. I asked what minimum order was and if they could be delivered to a certain location. She gave me the price plus courier fee of R129. Sent her banking details, I paid. Since then I have been following up, multiple times, being told 'it will arrive in this week'. On the 9th of September, I asked for a refund because I was clearly never going to receive it. They refused kept on saying it will arrive this week. Gave them another chance, to date I have still not received it. They are a registered with the company amd intellectual property commission and you can verify them. However, do not trust this business, they are not honorable at all. They will post more adverti*****ts on their page shamelessly, while letting you go on without your order. If the order took months to deliver, then why was my expectation not managed from the getgo instead of being told 'it will arrive in this week'.

1 reply

Nedbank

13 months ago

Frustrated with customer care and lazy service

Parents phone was ****** which had the Nedbank Money app on it. We called Nedbank on the 18th of June 2025 to have the app blocked. They were told to wait 21 days before re-instating the app. They waited 21 days and went to the bank yesterday and were told everything is fine on their system and they're not sure why the app is not working. They sent my parents home to call a toll free number to have the app sorted. The number was called and we were told to wait 24 hours. 24 hours went by and app still not working. Parents went into the bank again and were turned away. They asked if they can't access the app can't they do a withdrawal from their investment to their bank account via the teller as one would if they didn't have the application. They were told no even though my mom is there in person with her ID for verification purposes.

0 replies

Naked Insurance

14 months ago

From start to finish it was a great experience

From start to finish it was a great experience. Never had insurance before and I think it's because I can procrastinate a lot. With Naked Insurance everything was so quick. Quick quote, the questionnaire wasn't too lengthy, and payment method was easy and seamless. Generating confirmation of cover, so simple. It took me 5 minutes or less to get a quote, pay for it and get confirmation of cover. In 10 minute I could provide the dealership with confirmation of cover. Boom! So efficient. I tell all my friends about them.

1 reply

Review Distribution

5 Star

1 (25%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (25%)

1 Star

2 (50%)

Michelle

Reviews

Immediate payments and delayed disappointments

Shameless, no product delivery and no refunds

Frustrated with customer care and lazy service

From start to finish it was a great experience

Review Distribution

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