NT
Nitin T
Active since Mar 2011
4
Reviews
0
Industries
Reviews
4 reviews73 months ago
Roboguard Support Durban and Stafix Pinetown/Durban
I had bought 3 detectors and a mobile HQ under assumption I could hook up to current alarm and armed response. However I had to also buy the alarm interface from Stafix. Johnathan at Stafix was incredibility helpful however the instructions were very vague. This is where Alan from Roboguard Durban came into help me, he was brilliant, saved me at least 2k. I would like to thank Johnathan from Stafix & Alan from Roboguard Durban for the last mile support. Don't bother with the after-hours cell number on the site. The product is brilliant for my purposes and wireless
0 replies
126 months ago
2015 LG UHD Smart TV does not support NETFLIX
Hi <br> <br> I have contacted LG Customer Service to ask the question as to why I am unable to get Netflix on my 2 Month-old UHD TV. <br> <br> Their response: <br> <br> Hello Nitin,<br> <br> Thank you for your email.<br> Unfortunately due to software problems Netflix will appear on your premium content site during the first week in April 2016<br> <br> LGESA technical team<br> ___<br> <br> This is totally unacceptable, why sell a R14 000 TV which is supports Netflix but then unable to use this feature when it is finally released in South Africa?<br> <br> I cannot wait 3 months for a resolution and if I look at the CPA, this makes the TV unfit for purpose.<br> <br> What could be more disappointing?
1 reply
134 months ago
Frustrating and incompetent dealership
I purchased a 60000km/3 year Maintenance Plan on purchase of my Renault Sandero Dynamique (1.6).<br> On purchase of the vehicle, certain body and paint defects where pointed out the sales person and service manager, the car went in for 2 days, in which nothing was done, however we did, with protest, accept the vehicle due to travel needs.<br> <br> The main issue we have noted with Renault Pinetown is the inability to action or follow-up on the promises made by management or service representatives, throughout our service history we have made the dealer aware of issues on the vehicle, however always seemed a waste of time. <br> <br> The main excuse from the dealership is Renault South Africa strictness on warranty claims and the system which is always off-line. However I attribute my frustration with the basic customer care and feedback. <br> Please could somebody clarify your Standard Operation Procedure on repair of body and mechanical defects? What is the use of a maintenance plan purchased from Renault SA? Your service staff do not even know what the components covered in this plan, on purchase I was told it covers all wear and tear items excluding tires.<br> <br> Regards,<br> Nitin Mothilall
0 replies
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2 Star
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