EA
Evodia A
Active since Apr 2025
2
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2 reviews16 months ago
They don't want to process claims but want clients to continue paying premiums
My partner bought items on credit from Lewis and unfortunately early this year his house was broken into and his TV which was insured ,amongst other things that were ******. He followed procedure and went to log a claim. Monarch to this day are giving him the run around regarding processing his claim, but they want him to continue paying even though they don't want to process his claim. The service from Monarch insurance is very poor to say the least. They don't want to assist clients but forcefully want them to pay with no services rendered on they're side and in doing that they giving Lewis a bad name as I won't think of going to Lewis to apply for credit because of their insurance partner.1 reply
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