JM
Jay M
Active since Nov 2024
3
Reviews
0
Industries
Reviews
3 reviews2 months ago
I had a very disappointing experience with Suzuki Hatfield.
I had a very disappointing experience with Suzuki Hatfield. In February, I was informed that there was no stock available for the vehicle I wanted, but I was encouraged to place a holding deposit with the assurance that stock would arrive within 4–6 weeks. I was also clearly told that I would be in line for the next shipment. After waiting patiently, I followed up on 24 March and was told that the vehicle had still not arrived. I continued to wait, but on 8 April, I was then informed that even if stock did arrive, I might not receive a vehicle as there were other customers ahead of me — something that was never disclosed when I paid the deposit. I was then advised to consider an alternative model. After discussions, I agreed, only to be told that this option was also out of stock and would require an additional 4–6 week wait — after I had already been waiting for over 9 weeks. This experience was frustrating and misleading. The lack of transparency and changing information made it impossible to trust the process. I ultimately decided to take my business elsewhere. I would not recommend this dealership based on my experience.
0 replies
15 months ago
Great institution
Love the staff, very helpful and extremely mindful
1 reply
19 months ago
Rather use your mattress
This is the worst bank ever, leaving your money under your mattress is much better and safer than banking with these guys
1 reply
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
2 (66.66666666666667%)