LR
Louise R
Active since Nov 2024
2
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Reviews
2 reviews16 months ago
Absolutely bad service
I have been on the phone for over an hour trying to get someone to help me. I am paying for a service I don't recieve. It has been more than 3 months since I don't have tracker on my car.
3 replies
19 months ago
Bad treatment
I was always an advocate for Ashburton, even tho there was alot of negativity. But as of recently I have seen how unprofessional they are. I had to take a kitty in to have teeth done, the vet told me I didn't have to do bloods, when things went sideways she blamed us for not doing bloods.we had to put Bella down because she had brain damage due to this. This is R16000 later, but we were fine we understood mistakes can happen.bit the kicker came when putting our kitty down another vet wanted to pick her kids up from school then come back. She said 5 minutes we waited a while, then because her child was throwing a tantrum, whoch we cud hear, she wanted her child to be in the room while we were doing this. They can't understand why we were upset, first u blame us for our cat dying. Then we must worry about a child being in the room at our most vulnerable time. So I called the people in charge to tell them to please train ur vets properly, and they just make excuses about no vet was off duty she had her kids. I requested someone else to do it. My response was ur vet made a mistake with my cat I understood, even tho it cost me R16000, but urlls insensitivity when we have to put our baby down is horrible. Just a sorry, we will make sure this doesn't happen again wud have been enough. But they still making excuses. I had to change vets 3 times.
0 replies
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1 Star
2 (100%)