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Dineo

Active since Oct 2024

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2 reviews

Liberty Group South Africa

2 months ago

Group of ******

I am so frustrated with Liberty group, I joined the funeral policy in July for my grandmother, and the policy was supposed to start in September, but my grandmother passed away in July, so I called the financial advisor Sizwe Kili to cancel it and create a new one for my uncle and Aunt. I noticed that no money was being deducted, I called Sizwe Kili and he said they will start deducting in December, they did but they were deducting twice, from December until March(5 MONTHS). I called them and they said the policies were cancelled in October 2025! and they said they can only see 3 months payments and not 5, and I asked for a refund for 5months, and I attached my pay slip showing the 3 months, but They refunded me for 3 months even though I showed them proof, I have been following up about the other 3 months with no vail. Today when I checked my pay slip, my money is deducted again twice. How do you cancel a policy in October and start deducting money nonstop??. I am so frustrated, I want this to be escalated, you guys are ******.!!

1 reply

King Price Insurance

22 months ago

King price insurance online system is well organised

King price insurance online system is well organised . I was assisted very quickly and all my questions were answered. Nompumelelo Dube ensured I was happy with the answers and she sorted everything.

1 reply

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