Active since Oct 2024
I am long time customer of Bluff meats, they where my go to meat supplier for many years. I often visited the Chatsworth branch whilst I live there and never had any issue with they meat. It was always fresh,even the marinated meat was on par. After moving to Tongaat, we was excited to finally have a bluff branch after many years. They became my go to for any type of occasion. I have bought their products and never experience a issue till now. I had purchased they pre-marinated Beef Ribs like I always do when having a braai. I had purchased two packs on the 12/12/25. I had opened the packaging off the first pack and after getting it ready to put on the braai, I got a very strong odor coming off the Beef Ribs, due to the marinate you could not see that the meat underneath had a brownish look and smelled off. I had pack everything back into it's packaging. The second smaller piece was checked and it didn't have a smell like the the previous beef rib. BLUFF Tongaat please stop doing this,people can get very ill. I am writing this review not for a refund or an apology but because I believe in the brand and people been aware of buying pre marinated meat products. I am disappointed and want to say that this needs to be rectified before people starting getting ill from consuming off meat.
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Excellent customer service from Palesa, keep up the good work Pineapple
I am glad that our issues was resolved by Robin from Unifi. We glad that the issue was rectified timeously. Thank you Robin for taking the time to assist us. We really appreciate your assistance and will support the company.
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