RE
Royston E
Active since Sep 2024
4
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4 reviews2 months ago
E-tag tolls out of order for more than 6 weeks Grasmere N1 south and north
Grasmere tollgate N1 north and south, besides the tollgate being off line and causing major traffic, occasionally for the oast two months, the Shesa lane (e-tag lane) in both directions have not been operational for 6 weeks (south) and 4 weeks (north). Unacceptable service while motorists are obligated to pay daily when going through the tollgate.
0 replies
2 months ago
Extremely bad service at N1 Grasmere tollgate
Grasmere tollgate is a nightmare. The past month has been an horrific experience for someone who resides right next to the toll gate. Waiting in lines for excessive times is pretty much ridiculous, knowing that so many people pay toll fees on a daily basis.
0 replies
14 months ago
Dent review listing at capitec bank only. No help from them.
Capitec bank out of no where stops my credit card and blocks it. Apparently their systems are showing that I have been listed on debt review. ONLY their systems. Nowhere else on other platforms such transunion, experian or even the NCR does it show that I have a debt review listing under my name. I have logged a dispute at the bank on 1 April 2025 and till now, no response, when I go to branch they call the debt review department for feedback and all they say, "we are still working working it", they also refuse to tell me which berau they using so I can know where they get their information from, where the NCR told me I have the right to know as I am their client.
3 replies
21 months ago
Unauthorized opening of savings account on my name.
I settled my two accounts (Loans) with African Bank recently. The transaction was made while on the call with a consultant, I was promised that I would receive my paid up letters within 3 to 4 days via email. Seven days passed and I decided to call in, the consultant now explained that there was an outstanding amount of less than R10 on each account, which I couldn't understand because the settlement amount on the settlement letter was paid in full during the call with the consultant, so where did the outstanding balances come from. The consultant then said she will escalate and have it written off and the paid up letters sent. Three days later I called again. Same story, balances of less then R10 on each account, the consultant had one account closed and sent the paid up letter, the other account could now not be closed because I had to go to a branch and have a FICA clearance done. Eventually had to take unpaid time off from work as I work as a contractor to go to a bank. Get to the branch, no more than 4 min, I had the paid letter printed and sent to me via email. The consultant asked me if I wanted a savings account with African bank, I directly made it very clear that I do not want a savings account with African bank as I already more than one bank account. No problem, left the branch being happy that I settled the accounts and had received my paid up letter. Next day, I receive numerous sms's saying I need to complete my application for a new savings account with African bank. Next one said I must to go to a branch to collect my card as the amount is ready for use. The next day called in, consultant said they closed the account, I asked for proof, they said there is no proof as the account wasn't fully activated. Next day, I received the same Sms's again, my card is ready for collection... Called in again, now they can't complete the verification process because my face can't be scanned via their verification process via WhatsApp. Now I am stuck with an account that I will be liable for paying service fees, which I never asked or gave permission for to be opened... Just to hear from my wife that she experienced the same issue with African not to long ago. Is this even legal?
1 reply
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2 Star
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1 Star
3 (75%)