Kutlwano's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

K

Kutlwano

Active since Aug 2024

5

Reviews

0

Industries

Reviews

5 reviews

3 months ago

I WANT ANSWERS

I opened the medical insurance in April 2026 , and the guy I spoke to reassured me that the medical insurance covers illness hospitalization if I were to get sick or any of my dependents. I made it clear that I want in hospitalization because I have a daughter who is still small. And he reassured me that everything is good and the nearest hospital I can go to is netcare Newmarket little did I know I would be turned away when I needed help most. I have an underlying heart condition which I found out about yesterday and if not taken care of the worst will happen, I was told to go to a state hospital because my cover doesnt cater for illness hospitalization as well as admissions , I asked the agent twice whether it offered hospitalization and he agreed. I do not know who to speak to but I need this attended to ASAP. The procedure costs at hospital want R75000 up front before anything can be done to me , where will I get that money when I need assistance now!!!! And I have been paying my premiums on time , I asked to be moved to a medical aid scheme under discovery and I am not asked to wait again for waiting periods, when I need help as in like yesterday . Flexicare is of no good and shouldn't even be an option is is USELESS and its so heart breaking that sales agents mislead you so much. I want to contact discovery head office and request for the recordings which they should have on their end and I need this sorted out

2 replies

Oneplan Insurance

14 months ago

Nompumelo Moloi offered me a great service with lots of empathy

Nompumelo Moloi offered me a great service with lots of empathy. I highly appreciate it and hope she does the same with other clients as well

1 reply

Oneplan Insurance

15 months ago

Rutendo Adelaide off...

Rutendo Adelaide offered me an amazing service, easy to talk to and very friendly

1 reply

Oneplan Insurance

21 months ago

I received great service from one of their agents by the name of Shannen Mc Pherson

I received great service from one of their agents by the name of Shannen Mc Pherson . She was a great help and answered me accordingly and solved my issue within no time

1 reply

Oneplan Insurance

24 months ago

I am a new member un...

I am a new member under the insurance, but what I loved mostly were the affordable plan insurances and the assistance I received from the employees regarding my decision was amazing , a big thank you to Nicole Opperman

1 reply

Review Distribution

5 Star

4 (80%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

1 (20%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy