ED
Ellen W
Active since Jul 2024
11
Reviews
0
Industries
Reviews
11 reviews2 months ago
Goldrush online
I cashed out R900 yesterday from goldrush 1Voucher.I did received the voucher pin.When I entered the voucher pin it said the voucher has been redeemed.Wich i never redeemed the voucher.It seemed neither goldrush or 1 Voucher can assist me to get my R900 back.Al they say its been escalated.They can't even tell me when the voucher was redeemed.Goldrush send me to 1 Voucher and back
0 replies
5 months ago
Waiting for 8 hours on payout
Hi.Ive withdraw R500 today at 11:22 with standard bank.I chat 3 times today with consultants at goldrush about my payout all they say it's been escalated and they requested for a conformation sms wich im still waiting on.I had the same problem early this year and was told that I played the money wich I never played.This is now the second time that I've been waiting for almost 8 hours for a payout Normally I only wait for the longest about 5 minutes then I get my confirmation sms.
0 replies
12 months ago
Goldrush
Hi.I just want to give Bongani a big 5 and solving my problem in a tick.Bongani keep up the good work.
0 replies
14 months ago
Boodle
I would like to give Mbali at Boodle a big thumbs up.She helped me all the way over the phone with my loan application.While i was still with her on the phone there my money pops up.I will recommend all my friends and family to take out loans from Boodle.This is my third loan from them without hassle.Thanks Boodle for the good service
1 reply
14 months ago
Bad bad service
I phoned for an ambulance on the 28 March Wich was an emergency at 00.1 I hold until 00.07 I told the lady I'm in need off an ambulance she asked me where I'm calling from I told her and guess what she dropped the phone.I called again at 00.08 I had to hold on another 4 minutes the lady answered again she dropped the phone.I phone for the 3rd time and was on hold for 6 minutes until I eventually dropped the phone.It makes me wonder was the lady asleep.So this is the service as south African citizens we get.What are they getting paid for if they can't even help u in a emergency
0 replies
19 months ago
Goldrush
I've cash out 21 November then I got a SMS to say that the money has deposit back.I chat online to an agent at 20:25 the agent told me to try another method other then FNB so I tried Nedbank and the money was taken.Up till this hour I never received a SMS to say that goldrush had paid me.Ive been trying the whole day and chat to an agent all they say is they escalated i***** been now 23 hours that I'm still waiting for the sms to confirm that goldrush had pay me .
0 replies
20 months ago
Rewiev
Thank u Mduduzu at Boodle.Wow!! hes worth it his job.He called me on Saterday and went every step with me to make sure I get my loan.He kept on calling me untill my loan was deposit into my account.Keep up the good work Mduduzu.
1 reply
20 months ago
Rewiev
I just want to to give Nomfundo off boodle a big 5.Shes so helpfull over the phone and very friendly.I asked her about my loan and she promise that she will make sure to seed up theprosess.Ok now just waiting for my loan to be paid
1 reply
23 months ago
Capitec Bank
I ve complain about capitec bank.Ive received a email on Monday 15 July stated that the loan appartmen will contact me.The next day a guy named Gavin called me and helpfull.He promised that someone else from the loan appartmen will get back to me.That was on Tuesday i still awaiting for that someone' to get back to me.Its been almost 2 weeks now.No updates regarding my loan.As i mentioned before im a Capitec acc holder and their customers got treated like this
1 reply
23 months ago
Ellen
Hi. I was send a email by Capitec bank Wich stated that my credit score is in good shape to apply for a loan.I app**** for the loan Wich was approved but it's almost a week waiting from capitecs agents to call me.Ive spend alot on airtime to phone them and ask about the progress off my loan it seems like no one knows off the progress off my loan.I feel it's not fair towards me as I'm s Capitec card holder.I really give up now
1 reply
Review Distribution
5 Star
4 (36.36363636363637%)
4 Star
0 (0%)
3 Star
1 (9.090909090909092%)
2 Star
3 (27.272727272727273%)
1 Star
3 (27.272727272727273%)