D
Doctor B
Active since Jun 2024
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Network problem
I am writing to formally escalate a serious and ongoing issue with my internet connection. For the past two months, my service has been highly unstable, frequently disconnecting and often unable to remain connected for more than 30 minutes at a time. This persistent disruption is severely affecting my ability to use the service effectively. Despite reporting this issue on multiple occasions, the problem remains unresolved. I do not understand why a technician has not yet been dispatched to properly assess the root cause of this ongoing failure. This matter is now urgent, as I am approaching my examination period. A stable and reliable internet connection is essential for my studies, and the current performance is unacceptable and disruptive. I kindly request that Screamer Telecom treats this matter with urgency and immediately sends a qualified technician to inspect the line, router, and overall setup. If the router or any other equipment is found to be faulty or insufficient, I request that it be replaced or reconfigured without further delay. Please provide clear feedback on the steps that will be taken and the timeframe for resolution. Kind regards, Doctor Baloyi
1 reply
2 months ago
Network connection
I would rate Screamer Telecoms 9/10. I’ve been their customer for over a year now, and overall the service has been reliable, affordable, and worth the money. The network performance has been good, and I find their pricing very competitive compared to others. I’d also like to rate the technician, Marius, 10/10. He handled my slow connection issue professionally and efficiently. He took the time to identify the problem and resolve it properly, and since then my connection has improved significantly. What stood out the most is that he was always available when needed and provided excellent support throughout the process. Overall, I’m happy with the service and would recommend Screamer Telecoms to others looking for a stable and affordable network provider.
1 reply
13 months ago
Network
I recently experienced an internet outage, and I must say Nicholas from Screamer Telecoms went above and beyond to assist me. He was incredibly patient, professional, and knowledgeable throughout the process. Thanks to his quick support and clear communication, my internet connection was restored promptly, and I’m now able to work from home without any issues. Excellent service – truly appreciated! Keep up the great work, Nicholas!
1 reply
Review Distribution
5 Star
4 (80%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (20%)