

Screamer Telecoms
Based on recent customer reviews, Screamer Telecoms receives polarised feedback shaped largely by the quality of individual support interactions. Customers consistently praise named technicians and agents for being patient, knowledgeable, and going the extra mile to resolve connectivity issues, with installations described as smooth and professional. However, a recurring theme among dissatisfied customers involves persistent connection instability, evening slowdowns attributed to interference, and frustration with unresolved tickets. Billing and contract disputes also surface, particularly around equipment rentals and ongoing debits after contract expiry, leaving some customers feeling unheard.
Replied to 83% of negative reviews
Reply time on negative reviews: 42h 3m
TrustIndex
6.4
Ranking
#19
in Internet & Telecoms
Reply Time
30h 24m
NPS Score
-50
Recommended: Unlikely
Replied to 83% of negative reviews
Reply time on negative reviews: 42h 3m
Sep '25 - Aug '26
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Based on recent customer reviews, Screamer Telecoms receives polarised feedback shaped largely by the quality of individual support interactions. Customers consistently praise named technicians and agents for being patient, knowledgeable, and going the extra mile to resolve connectivity issues, with installations described as smooth and professional. However, a recurring theme among dissatisfied customers involves persistent connection instability, evening slowdowns attributed to interference, and frustration with unresolved tickets. Billing and contract disputes also surface, particularly around equipment rentals and ongoing debits after contract expiry, leaving some customers feeling unheard.
Screamer Telecoms has a TrustIndex of 6.4 out of 10 on Hellopeter, based on 21 reviews in the last 12 months. They reply to 83% of negative reviews, typically within 42 hours 3 min. Hellopeter has tracked Screamer Telecoms across 275 total reviews. How is the TrustIndex calculated? →
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