Screamer Telecoms
Verified Business
|4|23 Reviews (last 12 months)|Responds in 604h 23m
Screamer Telecoms
Verified Business
|4
23 Reviews (last 12 months)
Responds in 604h 23m
AI Review Summary
Based on recent customer reviews, Screamer Telecoms receives polarised feedback shaped largely by the quality of individual support interactions. Customers consistently praise named technicians and agents for being patient, knowledgeable, and going the extra mile to resolve connectivity issues, with installations described as smooth and professional. However, a recurring theme among dissatisfied customers involves persistent connection instability, evening slowdowns attributed to interference, and frustration with unresolved tickets. Billing and contract disputes also surface, particularly around equipment rentals and ongoing debits after contract expiry, leaving some customers feeling unheard.
Performance(last 12 months):
TrustIndex
6.5
Ranking
#20
in Internet & Telecoms
NPS Score
-20
Recommended: Unlikely
Review Distribution
4|23 Reviews
Jul '25 - Jun '26
Recent reviews (23)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
24 May 2026, 07:30
So my wifi was fix b...
So my wifi was fix by one of their contractors very nice guy named jaco always helpfull but since friday night wifi started making problens agun today its been off for 5½ hours still off infact and they want you to remain calm but our wifi needs to be on for my grandparents oxygen machine to monitor the stuff
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Anonymous
1 reviews | Active since Jan 2020
24 May 2026, 07:30
So my wifi was fix b...
So my wifi was fix by one of their contractors very nice guy named jaco always helpfull but since friday night wifi started making problens agun today its been off for 5½ hours still off infact and they want you to remain calm but our wifi needs to be on for my grandparents oxygen machine to monitor the stuff
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Anonymous
1 reviews | Active since Jan 2020
20 May 2026, 18:27
Best technition
The only technition i wil rate 5 stars at screamers telecoms is Maruis Engelbrecht he got our network problems sorter in 10min that we had a problem for 3 months friendly perfect service like having a personel AI
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Anonymous
1 reviews | Active since Jan 2020
20 May 2026, 18:27
Best technition
The only technition i wil rate 5 stars at screamers telecoms is Maruis Engelbrecht he got our network problems sorter in 10min that we had a problem for 3 months friendly perfect service like having a personel AI
0
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Anonymous
1 reviews | Active since Jan 2020
20 May 2026, 14:57
Services up to .............
I am honestly at the point where I don’t know what I’m paying for anymore. I pay Screamer for two separate internet connections, and yet every single day both of them become almost completely unusable. I phoned and also speak on whatsup with one of there technicians and nobody can let me know what the problem is or try to fixed it - sending emails. Also waiting that a manager needs to phone me still nothing. The technician does not even answer me anymore. What’s more frustrating is that this has happened repeatedly. There have been moments where changes were made and everything worked okay during the day and just like that it happen again. It’s the same pattern over and over again. They can not even give me a explanation what the problem may be. Phoned them today and just dropping the phone. I’m not expecting miracles, but I am expecting a stable service that I’m paying for, and a proper fix instead of the same cycle repeating every day.
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Anonymous
1 reviews | Active since Jan 2020
20 May 2026, 14:57
Services up to .............
I am honestly at the point where I don’t know what I’m paying for anymore. I pay Screamer for two separate internet connections, and yet every single day both of them become almost completely unusable. I phoned and also speak on whatsup with one of there technicians and nobody can let me know what the problem is or try to fixed it - sending emails. Also waiting that a manager needs to phone me still nothing. The technician does not even answer me anymore. What’s more frustrating is that this has happened repeatedly. There have been moments where changes were made and everything worked okay during the day and just like that it happen again. It’s the same pattern over and over again. They can not even give me a explanation what the problem may be. Phoned them today and just dropping the phone. I’m not expecting miracles, but I am expecting a stable service that I’m paying for, and a proper fix instead of the same cycle repeating every day.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
22 Apr 2026, 17:37
Paying for 2 Connections, Getting Unusable Internet
I am honestly at the point where I don’t know what I’m paying for anymore. I pay Screamer for TWO separate internet connections, and yet every single evening both of them become almost completely unusable. During the day things are mostly fine, but like clockwork, from around 17:00 onwards, the connection falls apart. Speeds drop badly, pages take minutes to load, and the latency becomes so unstable that I can’t even rely on it for basic work tasks or meetings. I’ve logged multiple tickets and gone back and forth with support. Each time I’m told everything looks fine from their side, with reports of good speeds at the tower. But that means nothing when the actual experience on my side is terrible. I’ve sent proof, run multiple tests, rebooted everything, and ruled out anything on my end. What’s more frustrating is that this has happened repeatedly. There have been moments where changes were made and everything worked perfectly, but then the exact same issue comes back again the next evening. It’s the same pattern over and over again. The explanation I keep getting is “interference”, but there’s no real resolution. Just temporary fixes that don’t last. I work from home, and this is directly affecting my ability to do my job. The whole reason I have two connections is for reliability, yet both are impacted in exactly the same way, which completely defeats the purpose. At this point, it feels like the issue isn’t being properly resolved, just patched until it breaks again the next day. I’m not expecting miracles, but I am expecting a stable service that I’m paying for, and a proper fix instead of the same cycle repeating every evening.
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Anonymous
1 reviews | Active since Jan 2020
22 Apr 2026, 17:37
Paying for 2 Connections, Getting Unusable Internet
I am honestly at the point where I don’t know what I’m paying for anymore. I pay Screamer for TWO separate internet connections, and yet every single evening both of them become almost completely unusable. During the day things are mostly fine, but like clockwork, from around 17:00 onwards, the connection falls apart. Speeds drop badly, pages take minutes to load, and the latency becomes so unstable that I can’t even rely on it for basic work tasks or meetings. I’ve logged multiple tickets and gone back and forth with support. Each time I’m told everything looks fine from their side, with reports of good speeds at the tower. But that means nothing when the actual experience on my side is terrible. I’ve sent proof, run multiple tests, rebooted everything, and ruled out anything on my end. What’s more frustrating is that this has happened repeatedly. There have been moments where changes were made and everything worked perfectly, but then the exact same issue comes back again the next evening. It’s the same pattern over and over again. The explanation I keep getting is “interference”, but there’s no real resolution. Just temporary fixes that don’t last. I work from home, and this is directly affecting my ability to do my job. The whole reason I have two connections is for reliability, yet both are impacted in exactly the same way, which completely defeats the purpose. At this point, it feels like the issue isn’t being properly resolved, just patched until it breaks again the next day. I’m not expecting miracles, but I am expecting a stable service that I’m paying for, and a proper fix instead of the same cycle repeating every evening.
0
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Anonymous
1 reviews | Active since Jan 2020
20 Apr 2026, 10:05
Network problem
I am writing to formally escalate a serious and ongoing issue with my internet connection. For the past two months, my service has been highly unstable, frequently disconnecting and often unable to remain connected for more than 30 minutes at a time. This persistent disruption is severely affecting my ability to use the service effectively. Despite reporting this issue on multiple occasions, the problem remains unresolved. I do not understand why a technician has not yet been dispatched to properly assess the root cause of this ongoing failure. This matter is now urgent, as I am approaching my examination period. A stable and reliable internet connection is essential for my studies, and the current performance is unacceptable and disruptive. I kindly request that Screamer Telecom treats this matter with urgency and immediately sends a qualified technician to inspect the line, router, and overall setup. If the router or any other equipment is found to be faulty or insufficient, I request that it be replaced or reconfigured without further delay. Please provide clear feedback on the steps that will be taken and the timeframe for resolution. Kind regards, Doctor Baloyi
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Anonymous
1 reviews | Active since Jan 2020
20 Apr 2026, 10:05
Network problem
I am writing to formally escalate a serious and ongoing issue with my internet connection. For the past two months, my service has been highly unstable, frequently disconnecting and often unable to remain connected for more than 30 minutes at a time. This persistent disruption is severely affecting my ability to use the service effectively. Despite reporting this issue on multiple occasions, the problem remains unresolved. I do not understand why a technician has not yet been dispatched to properly assess the root cause of this ongoing failure. This matter is now urgent, as I am approaching my examination period. A stable and reliable internet connection is essential for my studies, and the current performance is unacceptable and disruptive. I kindly request that Screamer Telecom treats this matter with urgency and immediately sends a qualified technician to inspect the line, router, and overall setup. If the router or any other equipment is found to be faulty or insufficient, I request that it be replaced or reconfigured without further delay. Please provide clear feedback on the steps that will be taken and the timeframe for resolution. Kind regards, Doctor Baloyi
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