Alfred J's Profile | Hellopeter

6 months ago

Incredible connections repair 3rd party are useless on Samsung products.

I am severely frustrated at the pathetic service(compliment at this point) I have recieved from ssscellular at this point. Who are a repair representative for your products. It takes 4 weeks to diagnose my charging port and tell me it has water damage. Which undoubtedly can only be a rouse to make money. That phone of mine had never gotten wet. It has no screen protector because I dont waste money on things I know look after. With this being said I was also informed that other clients at incredible connection had the same issues. I am going to state this now. I dont appreciate being taken for an idiot just because people dont want to fix the phone whilst still under warranty at their own cost. If this is a manufacturer problem then why must I suffer for it? I am going to reach out to Samsung, incredible connections and every social media platform I can find to lay this complaint in that. It takes 4 weeks to give a false diagnosis of which I must pay( I know for a FACT, a fact as solid as my mental state that my phone has under no circumstance or condition come in contact with water to damage the charging port.) That your phone numbers are not being answered no matter which damn landlines I phone. That I am ****ed off that I must wait so long to be taken for an ass. I have had to pay an absurd amount for my phone to be fixed after it took 4 weeks to give feedback, God knows what you people are doing with your time. Whilst under warranty. Make no mistake. I am not a mean or rude person but this matter has pushed my patience way over the limit. I cant pay my rent or car or insurances, I cant call people for work, I cant reach out to my family when I need to. All because it takes 4 weeks to try make me look like an idiot. Rest assured I will make sure this goes across the board specifically because other clients of incredible connection have been taken for the same route of *******. It is disrespectful to a reliable Japanese brand like Samsung and sours relations with people as friendly as they are at incredible connection.(thank you bongani @ ilanga) I know that it isnt incredible connections fault but I now still sit with this anxiety. In my efforts I hope they find someone else to contract their repairs to in the future. I will go up the ladder and across all platforms and make it my mission to expose this nonsense.

2 replies

Sss Cellular

6 months ago

Pathetic service delivery

I am severely frustrated at the pathetic service(compliment at this point) I have recieved from ssscellular at this point. It takes 4 weeks to diagnose my charging port and tell me it has water damage. Which undoubtedly can only be a rouse to make money. That phone of mine had never gotten wet. It has no screen protector because I dont waste money on things I know look after. With this being said I was also informed that other clients at incredible connection had the same issues. I am going to state this now. I dont appreciate being taken for an idiot just because people dont want to fix the phone whilst still under warranty at their own cost. If this is a manufacturer problem then why must I suffer for it? I am going to reach out to Samsung, incredible connections and every social media platform I can find to lay this complaint in that. It takes 4 weeks to give a false diagnosis of which I must pay( I know for a FACT, a fact as solid as my mental state that my phone has under no circumstance or condition come in contact with water to damage the charging port.) That your phone numbers are not being answered no matter which damn landlines I phone. That I am ****ed off that I must wait so long to be taken for an ass. I have had to pay an absurd amount for my phone to be fixed after it took 4 weeks to give feedback, God knows what you people are doing with your time. Whilst under warranty. Make no mistake. I am not a mean or rude person but this matter has pushed my patience way over the limit. I cant pay my rent or car or insurances, I cant call people for work, I cant reach out to my family when I need to. All because it takes 4 weeks to try make me look like an idiot. Rest assured I will make sure this goes across the board specifically because other clients of incredible connection have been taken for the same route of *******. It is disrespectful to a reliable Japanese brand like Samsung and sours relations with people as friendly as they are at incredible connection.(thank you bongani @ ilanga) I know that it isnt incredible connections fault but I now still sit with this anxiety. In my efforts I hope they find someone else to contract their repairs to in the future.

0 replies

Only Realty National

25 months ago

Poor communication

Upon finding a property in westacres Mbombela. I liked I spoke to an agent. We stayed ....I stayed in contant and constantly had to remind the agent to communicate with me. I was told the property was being built up based on our agreement. I completed my form and the landlord approved. The company is saying the landlord is indecisive about starting finish dates and although thats a problem on 3 or 4 occasions I had messaged the agent asking for the contract and the account details to pay everything to secure the property. I never got a contract or definitive answer. Yesterday afternoon I enquired with regards to the details needed and was told that the morning prior there was a decision made to have someone else take the property. ABSOLUTE F**KING **** TAKE. If I had not messaged the agent(as the history of my attempts of communication proves) the agent wouldve probably left me hanging till now. I am repulsed the lack of urgency and professionalism. When enquiring for his managers details i was told he cant so I googled the office and phoned them to lodge the complaint. I had already made plans to move out and because of this pathetic communication i might sit without a roof over my head. They dont understand they are playing with peoples basic needs to live. The only reccomendation I can make is to stay away. All I got for my troubles is a measely sorry. Sorry doesnt put a roof over peoples heads.

0 replies

Only Realty Property Group

25 months ago

Poor communication.

Upon finding a property in westacres Mbombela. I liked I spoke to an agent. We stayed ....I stayed in contant and constantly had to remind the agent to communicate with me. I was told the property was being built up based on our agreement. I completed my form and the landlord approved. The company is saying the landlord is indecisive about starting finish dates and although thats a problem on 3 or 4 occasions I had messaged the agent asking for the contract and the account details to pay everything to secure the property. I never got a contract or definitive answer. Yesterday afternoon I enquired with regards to the details needed and was told that the morning prior there was a decision made to have someone else take the property. ABSOLUTE F**KING **** TAKE. If I had not messaged the agent(as the history of my attempts of communication proves) the agent wouldve probably left me hanging till now. I am repulsed the lack of urgency and professionalism. When enquiring for his managers details i was told he cant so I googled the office and phoned them to lodge the complaint. I had already made plans to move out and because of this pathetic communication i might sit without a roof over my head. They dont understand they are playing with peoples basic needs to live. The only reccomendation I can make is to stay away. All I got for my troubles is a measely sorry. Sorry doesnt put a roof over peoples heads.

0 replies

Vox Telecom

28 months ago

Taking advantage of an older woman. Denying cancellation and failed service delivery.

Just moved from durban to nelspruit. Sub letting from an old ladies house WHO HAS SINCE OCTOBER complained that her wifi disconnects mutiple times throughout the day. EVERY single day. I thought it odd and left it since brother works in IT. Come to realise this is ACTUALLY the case. She has logged complaints. Been told BS stories. There has been no efforts beside bot responses and empty promises. It is DISPICABLE that you will debit an old lady every month since last year October and do NOTHING to fix the issue. Makes me f**king sick! Money hungry I say. I dont review and try be nice and calm but taking advantage to this extent is gross. I have been struggling with the wifi for 2 months since I moved. I have hit boiling point and now become rude through aggrivation. End of this month your router will be in the trash and I am personally helping her with a new ISP. Last month was said she can cancel end of april. Now its being said that its end of July but its been a month to month contract. Are you trying to take advantage and make stupid an woman of 73 yrs. I have observed silently from the sideline...She is going to cancel this month and put notice last already. Deny it and I will take all her evidence from October and failed service delivery and SUE YOU MYSELF for EVERY SINGLE THING my lawyers can pull from the book for your ********* money chasing business roles. Because its become a financial implication to me too now.

3 replies

Alfred J

Reviews

Incredible connections repair 3rd party are useless on Samsung products.

Pathetic service delivery

Poor communication

Poor communication.

Taking advantage of an older woman. Denying cancellation and failed service delivery.

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