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Steve T
Active since Mar 2024
5
Reviews
0
Industries
Reviews
5 reviews
Matrix Vehicle Tracking
2 months ago
Poor Customer service and Transparency
I have been trying to cancel my subscription with your company for quite some time now. My contract ended a while ago, yet you are still refusing to cancel the subscription. What is even more frustrating is that whenever I request a copy of the contract showing both the start and end dates, you only send documents showing the start date. Where is the end date? A proper contract should clearly state both the commencement and termination dates. This situation is extremely concerning and unprofessional, especially considering that I have continued paying for more than three years. I would appreciate this matter being resolved immediately. On top of this, customer service is very poor. I want out please!!!
1 reply
OUTsurance
2 months ago
I loved the service from FANA BUTHELEZI
I loved the service from FANA BUTHELEZI. He understood me and assisted accordingly as he managed to put himself in my shoes.
1 reply
OUTsurance
9 months ago
Amazing and fast
Amazing and fast. No hassles received!! I would recommend OutSure to friends and family. Keep on keeping OutSure!!
1 reply
Prime South Africa
17 months ago
Excellent
Excellent
1 reply
Prime South Africa
29 months ago
Wonderful customer s...
Wonderful customer service by Thapelo He must continue like that
1 reply
Review Distribution
5 Star
3 (60%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (20%)