BN
Bontle N
Active since Mar 2024
8
Reviews
0
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Reviews
8 reviews2 weeks ago
Adelaide Rehlamvhu
This morning my cousin got poor customer service from this store and it's delivery driver Adelaide Rehlamvhu. It angers me even more that this Adelaide even sent my cousin voice notes threatening and belittling her. How do you people vet outsourced businesses. Especially when a threat is made. For her being told that "I know where you live and you will pay my money". This Adelaide Rehlamvhu is disrespectful, full of it (you know what it is), no customer service, no patience, stinking attitude. And my cousin uses these 60/60 people on a regular basis. Is she supposed to change shops now? Ticket Number: 8210597 We don't want this Adelaide Rehlamvhu delivering by us, especially with her having the nerve to make threats. She even deleted the messages and voice notes to remove evidence. Thankfully we saved them before she probably got reprimanded.
0 replies
2 weeks ago
Adelaide Rehlamvhu
This morning my cousin got poor customer service from this store and it's delivery driver Adelaide Rehlamvhu. It angers me even more that this Adelaide even sent my cousin voice notes threatening and belittling her. How do you people vet outsourced businesses. Especially when a threat is made. For her being told that "I know where you live and you will pay my money". This Adelaide Rehlamvhu is disrespectful, full of it (you know what it is), no customer service, no patience, stinking attitude. And my cousin uses these 60/60 people on a regular basis. Is she supposed to change shops now?
0 replies
1 month ago
Excellent
Very helpful with my move. They were very efficient as well
1 reply
13 months ago
Beyond Annoyed With SARS
My mother has been visiting these people countless times, in and out with no assistance. I have tried to assist as much I can as her daughter. I am personally annoyed by them. My mother is a senior citizen and doesn't deserve such incompetence. She's been visiting SARS different branches for months now, and by different she travels with her own diesel and vehicle. She has been giving all her supporting documents to SARS, and the employees there have been saying they scanned the documents to SARS system so that her refund can be processed. But it's been months and she's still not receiving her refund back. The next tax period is even approaching. Instead she keeps being penalized for late submission of required documents, which is not even her fault. I, her daughter have assisted to upload the required outstanding banking details, twice. Captured her banking details on the system, and booked countless walk-in appointment. We need this sorted ASAP. We are annoyed by SARs and just want the refund. Because if it was us owing them, they would have deducted very quickly from us. We made another appointment now at the Rustenburg branch for 03/06/2025, I hope this will be the last visit at a SARS branch.
0 replies
21 months ago
UNISA Rustenburg service is NONSENSE. I am enough.
UNISA in Rustenburg has the poorest student service. You call them 0145948822/ 44/ 57/ 34, you email them ([email protected] / [email protected]), you go to the hub personally still no assistance. *The year is ending now ending, I still don't have a student card which I paid for. I'm told that the machine is not working. *You get to the hub - their service is slow and not prompt. It's as if they are forced to assist us. *You call their telephone numbers; you never get an answer. Just a voice message to leave a message by emailing [email protected]. *I've been requesting to get a quote for a new qualification I need my employer to approve for payment. But I'll probably not get that because I am not being assisted. To think that's the only thing I'm left with. To think that Boston is even quick at responding than UNISA Rustenburg. I see that these workers are very comfortable in their chairs. It must be nice being employed and getting paid to be on personal calls, keeping the queues long, being impatient with students. I am beyond dissapointed. I've really had enough with the service ya UNISA Rustenburg. Rather give those jobs to people who are actually hungry to work and assist. Re thuseng, yeeeerrrrr
0 replies
21 months ago
5 stars for Miguel Naidoo
Had the greatest experience purchasing my 1st vehicle at Bidvest Mccarthy Nissan Germiston. Miguel Naidoo and his team were amazing. And Miguel is a total star.
1 reply
21 months ago
Prompt service
Since joining this insusrer I am very happy. Their prompt service is very reassuring as a client. And thank you very much to Floyd, who always comes to my rescue.
1 reply
27 months ago
Sim Swap Gone Wrong
I am really annoyed with your employees' lack of knowledge of the work they do at MTN store in Rustenburg - Waterfall Mall. I am on my 4th week now going up and down daily just to get a sim swap and get my sim activated and working again. When dialing 135 I keep getting an automated message saying my sim has been rica barred. There's no knowledge from your employees about escalating matters that they find challenging on their side. I keep being told to call your customer service, when they could just do that when i'm already at the store. Ever sales assist I get from the store keeps telling me different stories, and I'm have total lack of trust on what they are doing to try and assist. I called your customer care line 083 123 4273, I've been on hold for +25minutes. I'm disappointed to the point where I'm going to port to a different network if I get no assistance by Friday.
0 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
4 (50%)