Active since Feb 2024
Karl Maartens from K&M plumbing Secunda was approved by my insurance after official assessment was conducted regarding water damages to my property. After his quote was approved we had a meeting discussing repairs. I asked him to purchase the cement, grout and tiles in the meanwhile as I could not get off work by that time during the week he started. We agreed on a startup amount I had to pay which I did. As work started day 1 they damaged my toilet, huge crack at the foot area. I gave them a plank and tarpaulin to cover it while removing old tiles. I accidentally came home to find his worker standing on top of the toilet without any cover also damaging the seat. My bathroom window was cracked due to tiles being forcibly removed from the wall. Also on day 1 the broke an entire fixed shower glass panel. All this was said to be replaced and repaired by builder. That evening I inspected the area where they worked and found so many defect the practically had to redo everything. Tiles skew and not aligned, no spacers used etc. The very expensive border tiles were put in so badly almost all had to be redone, redoing costing me extra money and tiles. One area I could stick my entire hand in behind the tile. Everyday I had to report to him all the issues and bad workmanship they displayed during the day. Everyday was a fight he had to fix original stuff next day again. He did not purchase the last items hence as per quote he owes me R4000 of money paid to him. He did not repair or replace any damaged items he caused. I was giving him the benefit of the doubt after not returning in two weeks. I asked and asked he always rep**** sorry he feels so bad he will come and complete etc etc. He never did and when I stated I am going to report him he just rep**** he does not care. My drains were blocked with cement they never closed the hole my shower floor is flooding does not drain. My water supply valves to the basin was closed with cement completely. I found full unused undamaged tiles daily "hidden" away in the ******* dump in front of my house. The ******* has not been removed and now I must pay to have it done. I have the entire discussions on whatsapp, I have videos and pictures taken, I have quotations and supplier costs including what he received in payment etc
So I drove 150km to this place to purchase a training javelin for my daughter who is close to provincial meet. Purchased on the 15th Feb 2024. On the Monday 18th Feb when I took her to practice we noticed a deformity obviously factory fault. While warming up the javelin bent on first through at this weakened area. I contacted them immediately reporting the problem. For an entire week I was given the run around, calling no answer on 4 different numbers. Then requested to send pictures via whatsapp no response after. Then got another number to call when person answers he will call back and never does so on Sunday 25 Feb I drove back to the shop. I explained my disappointment to the employee present that day that I had to drive again because of poor service. Only to be confronted by 3 things. First the employee refused to contact his manager and stated if I don't want to talk to him there is my javelin and there is the door leave. Secondly he refused to contact manager and made me call him obviously the guy will not pick up his phone as he does not know the number. Lastly I was informed that there is no return/replacements they are sorry to hear. Now today 26 Feb the manager messaged me and basically stated we have zero quality control and sell substandard products to the public because we have poor service and do not care to replace. I will use this info and communicate on all the school athletics and sports channels and social media describing their work and sales ethics
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