LT
Lizel T
Active since Oct 2010
60
Reviews
0
Industries
Reviews
60 reviews6 months ago
Useless Bank
Non existent customer service. Since Wednesday, 19 Nov, 5 transactions went off my account. I have logged 8 request via the Complaints Form on their website, 2 call me back and guess what, still no response from them. I phoned their customer care line. General disputes says its the ***** Dept, ***** Dept says its General dispute. Standard Bank *****s your money and there is no way of getting it back. I'll be closing all of my accounts and go somewhere else where someone wants my business.
7 replies
14 months ago
Horrible service
Henry is the most unprofessional person ever! Took my car Dec 2024 for a service. Took it back 11 times already. They still cant say what the problem is but very fast to complain what they have already changed. If Henry gets tired of speaking to you over the phone, he makes out that he can't hear you. He should retire or go to an old age home and complain there!
0 replies
20 months ago
Pathetic
Oh **** off Edgars, i will not pay any interest fees on this account. This is a six month interest free account. I will keep on submitting complaints until this is resolved.
1 reply
20 months ago
Pathetic service
Oh **** off Edgars, i will not pay any interest fees on this account. This is a six month interest free account. I will keep on submitting complaints until this is resolved.
0 replies
21 months ago
RCS/Edgars
RCS/Edgars are at it again. I will not be paying the monthly service fee of R28.00. I never signed or agreed to this nor have I ever had this in the history of this account.
4 replies
22 months ago
Appalling service
To date I have not received any feedback from Michelle. Upon phoning Capital Legacy on 20/8/2024 it was discovered that Luca vd Spuy never submitted my signed will which was indeed signed on 14/12/2023 and sent through to him? Shocking service!
1 reply
26 months ago
Abolutely useless
so why am i being charged interest again on a 6 month interest free account?
2 replies
27 months ago
Pathetic service
so why am i being charged interest again? my previous query is still not resolved? i told you no payment will be made until it is resolved
1 reply
28 months ago
*********** staff
Thank you for once again sending me an incorrect statement. I previously indicated that I won't pay anything until my previous complaint is resolved. It is however still not resolved. You can sommer go ahead and reverse the interest charges. This is a 6 month no interest account.
1 reply
29 months ago
*********** staff
To date I haven't received any feedback from Edgars on my complaint dated 10 January 2024. They are just passing the buck left right and centre. No payment will be made this month. Now you can wait until this is resolved.
1 reply
Review Distribution
5 Star
1 (1.6666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (11.666666666666666%)
1 Star
52 (86.66666666666667%)