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Mondli N

Active since Jan 2024

3

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3 reviews

Hyundai Pinetown

5 months ago

Still Waiting for My Spare Key 7 Months After Purchase – Hyundai Pinetown

Still Waiting for My Spare Key 7 Months After Purchase – Hyundai Pinetown I purchased a vehicle from Hyundai Pinetown on 22 July 2025 at 15:00. While the initial service during the purchase process was quick and efficient, my experience after that has been extremely disappointing. Up until today, I have still not received my spare car key. This is a basic and essential item that should have been provided at the time of purchase or shortly thereafter. The lack of follow-up, communication, and urgency in resolving this issue shows a serious gap in customer service. As a customer, I should not have to chase something this fundamental for months. It is both inconvenient and unacceptable, especially from a well-known brand like Hyundai. This situation has completely changed my perception of Hyundai Pinetown. Good service should not end once the sale is completed. I am requesting immediate resolution and clear communication on when I will receive my spare key. Would I recommend this branch? No. Poor after-sales service and lack of accountability.

0 replies

Hyundai Pinetown

5 months ago

Spare key not received

Hyundai Pinetown is really taking me for a ride, no respect whatsoever

0 replies

31 months ago

It was quick and eff...

It was quick and effective.

1 reply

Review Distribution

5 Star

1 (33.3%)

4 Star

0 (0%)

3 Star

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2 Star

0 (0%)

1 Star

2 (66.7%)

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