Active since Dec 2023
They have to refund me so they are taking me from pillar to post.. And all relevant documents was submitted longtime ago
They have to refund me so they are taking me from pillar to post.. And all relevant documents was submitted longtime ago
I have cancelled the service long time ago and they are still deducting even though the records are there to prove that
I actually need assistance my partner has opened a cartracking account on my car.. And the device was inserted on my vehicle without my knowledge. I then contacted cartrack regarding the matter and they confirmed that my partner has the account with them and I should send them the prove that I am the lawful owner of the vehicle. Then I then mailed them my lincecing disk that has my names on it and my I'd number as a prove.. As I was advised by the sales representative. Then when I phoned again for followup the storie now changed they said I must provide them with a prove of my papers and I checked them and they are missing. So they told me that they can't cancel the account they have to protect their client who is paying them. And I went on to ask them how can they insert the tracking device on my personal vehicle without my consent and why didn't they ask my partner to give them a prove.i feel like my rights are being violated as I am being stalked everyday and cartrack is failing me. The fact that I did not give him a consent to insert the tracking device on my own vehicle is not enough. Now I have to go to traffic department to get the get the actual paper and now they are closed and only reopen in January it not their problem I have to wait until they open. They said that the prove that my name is on a licensing disk it is not enough as the vehicle can be somebody else's how come... I am frustrated I need urgent help