RR
Remoakantse R
Active since Dec 2023
12
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Reviews
12 reviews2 months ago
CUSTOMER COMPLAINT GRASMERE TOLLGATE
Good day I trust this email finds you well. I am RETHABILE RANTENNE, TAG NUMBER: 6272 0615 1556 6958, REGISTRATION NUMBER: XBK 663 GP. I would like to lodge a complaint against an Employee of GRASMERE TOLLGATE ONRAMP 71 FROM VAAL INTO ENNERDALE. I arrived at the On-Ramp today [ 2nd April 2026 at 11:05, with an impression of the boom opening to my convenience, it happened that the tag couldn’t read and I reversed to the window for assistance. The lady whom I couldn’t get her name didn’t even bother to look onto my side for assistance, I had to call her to give her the tag and do it manual. She rep**** in Zulu say I am far, to my understanding with her statement I was far from tag reader, I then put back the tag reversed further back to try again and it did not work, I went back to the window to give the tag for her to rather do it manual and with purely attitude she repeated in zulu saying “You are far” then I asked her what does she mean I am far since well I tried again. That’s where I became ****ed off that number 1 she never bothered to give attention to my tag not reading, number 2 she never bothered to tag my tag and do it manual. Number 3 she has an attitude towards me as a customer. I went out of the car to give her the tag to do it manual and I did reply to her that she is really been so bitter about assisting me and she rep**** saying “ I am complaining for a mere R2.50 discount” who the **** is she to tell me I am complaining and saying she is bitter for the mentioned amount, I am sick and tired of the bull**** service rendered at GRASMERE TOLLGATE and their EMPLOYEES who has attitude towards customers, this is not the first time they are doing this to me as an individual, it has been an ongoing then everytime the tag reader doesn’t read my tag. She has the ****en audacity to tell me that I am complaining yet I am paying R2.50, I bought the tag for my convenience to avoid getting the attitude from this employees who are always bitter, major of them don’t have a sense of humility. They are always angry and I don’t understand if a person doesn’t like their job why they don’t resign and give those that are looking for employment an opportunity. I am not always complaining but this one, I felt that I need to escalate it and SANRAL must deal with this accordingly. I have reported to the supervisor whom she took heard my complaint and took my details and said she will escalate it to her boss to contact me.
0 replies
2 months ago
CUSTOMER COMPLAINT
Good day I trust this email finds you well. I am RETHABILE RANTENNE, TAG NUMBER: 6272 0615 1556 6958, REGISTRATION NUMBER: XBK 663 GP. I would like to lodge a complaint against an Employee of GRASMERE TOLLGATE ONRAMP 71 FROM VAAL INTO ENNERDALE. I arrived at the On-Ramp today [ 2nd April 2026 at 11:05, with an impression of the boom opening to my convenience, it happened that the tag couldn’t read and I reversed to the window for assistance. The lady whom I couldn’t get her name didn’t even bother to look onto my side for assistance, I had to call her to give her the tag and do it manual. She rep**** in Zulu say I am far, to my understanding with her statement I was far from tag reader, I then put back the tag reversed further back to try again and it did not work, I went back to the window to give the tag for her to rather do it manual and with purely attitude she repeated in zulu saying “You are far” then I asked her what does she mean I am far since well I tried again. That’s where I became ****ed off that number 1 she never bothered to give attention to my tag not reading, number 2 she never bothered to tag my tag and do it manual. Number 3 she has an attitude towards me as a customer. I went out of the car to give her the tag to do it manual and I did reply to her that she is really been so bitter about assisting me and she rep**** saying “ I am complaining for a mere R2.50 discount” who the **** is she to tell me I am complaining and saying she is bitter for the mentioned amount, I am sick and tired of the bull**** service rendered at GRASMERE TOLLGATE and their EMPLOYEES who has attitude towards customers, this is not the first time they are doing this to me as an individual, it has been an ongoing then everytime the tag reader doesn’t read my tag. She has the ****en audacity to tell me that I am complaining yet I am paying R2.50, I bought the tag for my convenience to avoid getting the attitude from this employees who are always bitter, major of them don’t have a sense of humility. They are always angry and I don’t understand if a person doesn’t like their job why they don’t resign and give those that are looking for employment an opportunity. I am not always complaining but this one, I felt that I need to escalate it and SANRAL must deal with this accordingly. I have reported to the supervisor whom she took heard my complaint and took my details and said she will escalate it to her boss to contact me.
0 replies
5 months ago
WORST SERVICE EXPERIENCE
THE WORST SERVICE EXPERIENCE!!!! I am writing this with so much anger because this is not the first time I am experiencing this with Debonairs Ennerdale, last year I also had the very same experience. Today 06th January 2026 at 19:30 I did an online order and I even had to call to enquire about my order, call centre had to even refer me straight to Ennerdale store, I spoke with the manager by the name Nicholas, I told him how unfair and unprofessional they are, I even asked him if is fair for me as a customer to accept an order that was placed an hour later, it will come even come cold. Just exactly as I said it “it will come cold” when It got here, the crust was very hard and the pizza itself was cold, I had to drive out to the store at 21:10 while the pizza got to me exactly 21:04. This is very unacceptable for a customer to be waiting for food in this way!
0 replies
7 months ago
Delaying of salary
GSSC takes time to approve appointments, we have been waiting for approval of appointment, this is into month 3 of no payment. Struggling of no food, no transport money, no toiletries.
0 replies
9 months ago
Wheel Alignment/ Rotation
I am writing this with anger and frustration of the service received from Kia Northcliff, the car was due for service and it was brought in on the 12/08/2025. The request that I made was for the wheel alignment, balancing and rotation of the wheels, to my surprise the rotation of the wheels were not done, my two front tyres has a cut, it came to my attention that nothing of that was done when I was washing my car. How sure am I that the wheel alignment and balancing was done. Today the 22/08/2025 I am back at Kia Northcliff with my petrol to get the rotation done that was suppose to be done on the day of the service/ or day of request. Who is to feed onto my petrol as I stay 44km away from the dealer.
0 replies
11 months ago
Final invoice for service that was unused
Telkom is taking me for a one, I did a cancellation with Telkom in December with the aim of downgrading to a lower option of WiFi, Telkom took me from pillar to post about applying for a new product which is the one that I wanted to downgrade to, I waited for over 3 weeks and I decided to go to another ISP. Later after I selected with Afrihost Telkom has the nerve to send me a final statement with balance of R627 that I was expected to pay which I didn’t even use their services for that period, I was out of internet for about 3 weeks into 4 weeks. Right now my name is dragged by Telkom, my credit score went ****** down because of this ******* of a company! Telkom you better write this off and fix my name! You got no idea what is going to be coming your way, I’m very much prepared to do the worst!
0 replies
14 months ago
TELKOM SAYS I’M OWNING FOR SERVICES THAT I DID NOT USE.
Last year December I did the cancellation of my WiFi line with Telkom because I wanted to downgrade my fibre line package and I was informed by the consultant that I cannot downgrade I’ll have to cancel to reapply again for the package I wanted to take, after the cancellation I was told I must wait 30 days and I decided I cannot wait for this long without internet connection I even to another ISP. Now Telkom handed over to ROBINPET agency or whatsoever saying I’m owing for the services that I didn’t use. I called Telkom yesterday and I was told on their system it shows “written off” like we are going to be cheated by companies like this. TELKOM FIX YOUR **** BEFORE I TAKE THIS THE LEGAL ROUTE
0 replies
15 months ago
Holding onto my funds
It was on the 19th November 2024 when I received an email from Capitec saying “ Your account was recently identified as being involved in suspected *****“ and I immediately went to the branch at Trade Route Mall to understand what ***** are they referring to. I was informed that Standard Bank reported to them that there was money transferred to my Capitec account of which I knew and where the money came from, I immediately took out proof of payment from Standard Bank and I was advised to do an affidavit to state where the money is coming from and send that affidavit and proof of payment to head office or alternatively come to the branch. I did as instructed and the investigation was done on the 11th December 2024. Standard Bank informed Capitec that the investigation is completed and all relevant documentation was submitted therefore there is no case, and Standard Bank informed Capitec to unfreeze my account of which they did. But here is my challenge, Capitec has been holding onto my funds and not just my funds also those I did transactions to before the account was frozen. I’ve been running from pillar to post with this matter till this day. I’m this is ****en annoying me now because in this case, Capitec is the 3rd party. I wrote to the Ombudsman 3 times already and they were given dates to resolve my matter, Capitec failed to that instead they say “The matter is been resolved” CAPITEC RELEASE THE MONEY YOU'RE HOLDING BECAUSE THERE IS NO CASE ANYMORE TO THIS
1 reply
16 months ago
Unsatisfied Customer
Mweb is one of the useless services provider, I wouldn’t recommend it to anyone truth be spoken. I’ve done an application either on the 14th or 15th January 2025 and there was challenge with my B-number of which I understood the reason behind that, I was with Telkom previously and I did a cancellation with them, so they were holding into the B-number and Mweb couldn’t take over, I did call Telkom and with 48hrs the matter was resolved. After that I informed Mweb that we can proceed with the application. I’ve been taking from pillar to post, I’ll be told to wait for an activation for 24-48hrs till date I’m still waiting. When you call them you wait on the queue for over 20mins. I’m just disgusted and disappointed with the service that Mweb is giving, I heard good recommendation but it was definitely ***. I just don’t want to hear any stories I’ve heard enough I just want them to do a cancellation clearly they don’t want my business, I’ll take it to the next ISP where they will give me a better service as a customer.
0 replies
16 months ago
Mweb Activation
Greetings and sanitations On the 14th January 2025 I did an application with Mweb after my cancellation with Telkom. I explained to the consultant that I have an Openserve line here at home, my ISP was Telkom and I did cancellation with them in December. The consultant I spoke to on that day wanted the B-Number from the Openserve box and the serial number of which I provided. From the 14th January 2025 till today 24th January 2025 my activation hasn’t been done, I’ve been calling Mweb every single day and I am getting different stories from different consultants. Now my question is, as a first time customer of Mweb should I trust and recommend you with such a pathetic customer service? I am highly disappointed by this kind of service I received. I am not happy at all!!
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (91.66666666666667%)