Active since Nov 2023
I want to give a lady there not sure of her position by her name is Lesego, ah she's getting these 5 star ratings. She deserves flowers. She will help you diligently she is so friendly and she makes the process seems very easy and smooth. She deserves all the compliments she is a hard and dedicated worker.
I was wrongfully if not *****ulently listed. I went to Mellins for an eye test and quotation of the spectacles, that amounted to R18 000 something, which was something I could not afford, I opted for a 6 months payment plan but however I could not qualify for it, I was then required to pay 50% of the amount for them to be able to order my spectacles, and I told them I didnt have that amount still but I will come back when I do. So according to my knowledge no spectacles were ordered because I never paid the 50% required because I didnt have it yet. If they went ahead and ordered the specs they failed to at least let me know so that I can try and get that 50% because I went somewhere cheaper and got my spectacles. These collectors called me and I explained this to them but they still went ahead and listed me? Is this not *****? So I am supposed to pay for an item I never received?
Shane helped with my query and he was patient and friendly
This has to be the worst financial institution one can ever associate themselves with, their interest is crazy and the time period they set for the money to be paid back does not make sense, they are so unprofessional they will call you aa million times as if you stoke the money and go to the lengths of even threatening you on repayment day, first thing in the morning as soon as they get to the office they are already blowing your phone with calls and texts, and they have an app where you can make payment at your own convenience but they still behave like they don't, they don't even care if you are at work or not. I doubt they are even registered with NCR or know the rules and regulations.
Good day, I don't even know if I should blame capitec or this funeral service or whatever it is. On the 24 of November I woke up to 2 notification from my bank, the first one was a debit order of R220 and the second of R1500, now my p3pblem here is this is a Debi check transaction meaning it is a transaction I am supposed to receive a mandate to authorize it which I did not, I called capitec customer care for assistance and they told me to go to the branch, I got to the branch and they could not dispute it meaning I have lost R1720 and there is nothing they can do about it. I need help with this please these people took alot of money from me. I am even thinking of leaving Capitec bank because this means our money is not safe if they can't stop these from happening to their clients or assist them in getting their money back.
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