B&
Barrett & Associates
Unclaimed Business
B&
Barrett & Associates
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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Review Distribution
1|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
21 May 2026, 11:05
Barret and FNB
What a useless company Barrett & Associate are, acting on behalf of **FNB**, regarding the handling of my settled account. I have paid the full settlement as agreed beteen Barret, FNB and myself. Despite this FNB has not been updated and waiting for a response. emails to Barret are dismally answered and Barret claim to have no telephonic contact with FNB.
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Anonymous
1 reviews | Active since Jan 2020
21 May 2026, 11:05
Barret and FNB
What a useless company Barrett & Associate are, acting on behalf of **FNB**, regarding the handling of my settled account. I have paid the full settlement as agreed beteen Barret, FNB and myself. Despite this FNB has not been updated and waiting for a response. emails to Barret are dismally answered and Barret claim to have no telephonic contact with FNB.
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Anonymous
1 reviews | Active since Jan 2020
10 Apr 2026, 05:23
Wrongfully if not *****ulently listed.
I was wrongfully if not *****ulently listed. I went to Mellins for an eye test and quotation of the spectacles, that amounted to R18 000 something, which was something I could not afford, I opted for a 6 months payment plan but however I could not qualify for it, I was then required to pay 50% of the amount for them to be able to order my spectacles, and I told them I didnt have that amount still but I will come back when I do. So according to my knowledge no spectacles were ordered because I never paid the 50% required because I didnt have it yet. If they went ahead and ordered the specs they failed to at least let me know so that I can try and get that 50% because I went somewhere cheaper and got my spectacles. These collectors called me and I explained this to them but they still went ahead and listed me? Is this not *****? So I am supposed to pay for an item I never received?
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Anonymous
1 reviews | Active since Jan 2020
10 Apr 2026, 05:23
Wrongfully if not *****ulently listed.
I was wrongfully if not *****ulently listed. I went to Mellins for an eye test and quotation of the spectacles, that amounted to R18 000 something, which was something I could not afford, I opted for a 6 months payment plan but however I could not qualify for it, I was then required to pay 50% of the amount for them to be able to order my spectacles, and I told them I didnt have that amount still but I will come back when I do. So according to my knowledge no spectacles were ordered because I never paid the 50% required because I didnt have it yet. If they went ahead and ordered the specs they failed to at least let me know so that I can try and get that 50% because I went somewhere cheaper and got my spectacles. These collectors called me and I explained this to them but they still went ahead and listed me? Is this not *****? So I am supposed to pay for an item I never received?
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Anonymous
1 reviews | Active since Jan 2020
12 Feb 2026, 09:38
Wrongful debt recovery
Over the last four months Barrett legal have bul**** and harassed my wife over an outstanding account which she does not own nor owe. No amount of reasoning with their debt collection agents will stop them from their behaviour. Unable to escalate complaint to supervisor or partner.
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Anonymous
1 reviews | Active since Jan 2020
12 Feb 2026, 09:38
Wrongful debt recovery
Over the last four months Barrett legal have bul**** and harassed my wife over an outstanding account which she does not own nor owe. No amount of reasoning with their debt collection agents will stop them from their behaviour. Unable to escalate complaint to supervisor or partner.
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Anonymous
1 reviews | Active since Jan 2020
30 Sept 2025, 09:51
FAILURE TO UPDATE FNB AFTER ISSUING SETTLEMENT LETTER: NBPE465032
I am lodging a formal complaint against **Barrett & Associates**, acting on behalf of **FNB**, regarding the mishandling of my settled account. Barrett & Associates provided me with a written settlement figure, which I duly paid. They then issued me with a settlement letter confirming the account was closed. Despite this, FNB has not been updated. Instead, the account was allowed to fall into arrears again and has now been handed over once more — as if no settlement ever occurred. This is unacceptable. I honoured my obligations as a consumer and settled the account in full. Due to the poor service delivery and lack of communication between Barrett & Associates and FNB, I am now being unfairly penalised. I have attempted to resolve this through Barrett & Associates’ contact centre. Each time I ask to speak to a manager, I am told she is “not available.” Calls are placed on hold indefinitely until the line goes dead. This is not only frustrating but unprofessional. How can a law firm outsource their brand and reputation to a contact centre that clearly does not represent them properly? I demand that Barrett & Associates immediately: 1. Honour the settlement letter they issued to me. 2. Rectify FNB’s records to reflect the account as fully settled. 3. Provide written confirmation of the correction without further delay. If this matter is not resolved, I will have no choice but to escalate: * A formal complaint to the **Legal Practice Council** against Barrett & Associates. * A complaint to the **Banking Ombudsman** against FNB. I refuse to be held accountable for errors caused entirely by the negligence of Barrett & Associates and FNB. I expect immediate escalation and resolution of this matter. Regards, T.L
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Anonymous
1 reviews | Active since Jan 2020
30 Sept 2025, 09:51
FAILURE TO UPDATE FNB AFTER ISSUING SETTLEMENT LETTER: NBPE465032
I am lodging a formal complaint against **Barrett & Associates**, acting on behalf of **FNB**, regarding the mishandling of my settled account. Barrett & Associates provided me with a written settlement figure, which I duly paid. They then issued me with a settlement letter confirming the account was closed. Despite this, FNB has not been updated. Instead, the account was allowed to fall into arrears again and has now been handed over once more — as if no settlement ever occurred. This is unacceptable. I honoured my obligations as a consumer and settled the account in full. Due to the poor service delivery and lack of communication between Barrett & Associates and FNB, I am now being unfairly penalised. I have attempted to resolve this through Barrett & Associates’ contact centre. Each time I ask to speak to a manager, I am told she is “not available.” Calls are placed on hold indefinitely until the line goes dead. This is not only frustrating but unprofessional. How can a law firm outsource their brand and reputation to a contact centre that clearly does not represent them properly? I demand that Barrett & Associates immediately: 1. Honour the settlement letter they issued to me. 2. Rectify FNB’s records to reflect the account as fully settled. 3. Provide written confirmation of the correction without further delay. If this matter is not resolved, I will have no choice but to escalate: * A formal complaint to the **Legal Practice Council** against Barrett & Associates. * A complaint to the **Banking Ombudsman** against FNB. I refuse to be held accountable for errors caused entirely by the negligence of Barrett & Associates and FNB. I expect immediate escalation and resolution of this matter. Regards, T.L
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Anonymous
1 reviews | Active since Jan 2020
22 May 2025, 12:10
Bad Service by Barrett and Associates Agents
I get calls every third day, I make arrangements and Inform them I'm awaiting documents they requested from my past employer, but everytime they call me they say there is no arrangements made, clearly they not putting notes to show that they are professional, most agents come across as rude and wanna do what they are told by superiors, but fail to understand my concern, so I'm blocking every number they call me from, cause I'm really tired of explaining myself, but still no positive outcome received
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Anonymous
1 reviews | Active since Jan 2020
22 May 2025, 12:10
Bad Service by Barrett and Associates Agents
I get calls every third day, I make arrangements and Inform them I'm awaiting documents they requested from my past employer, but everytime they call me they say there is no arrangements made, clearly they not putting notes to show that they are professional, most agents come across as rude and wanna do what they are told by superiors, but fail to understand my concern, so I'm blocking every number they call me from, cause I'm really tired of explaining myself, but still no positive outcome received
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Anonymous
1 reviews | Active since Jan 2020
8 Apr 2025, 07:46
Continuously calling wrong person
I keep on being harassed by calls and messages from Barret & Associates. I have on numerous occasions explained to the call center agent I am not a Sharon and I do not know a Shaon that has outstanding debt on a FNB Loan, but after a week or two the harassing calls and emails continues again. Stop calling the same people over and over it is extremely irritating and as explained several times I am not and do not know a Sharon.
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Anonymous
1 reviews | Active since Jan 2020
8 Apr 2025, 07:46
Continuously calling wrong person
I keep on being harassed by calls and messages from Barret & Associates. I have on numerous occasions explained to the call center agent I am not a Sharon and I do not know a Shaon that has outstanding debt on a FNB Loan, but after a week or two the harassing calls and emails continues again. Stop calling the same people over and over it is extremely irritating and as explained several times I am not and do not know a Sharon.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
3 Apr 2025, 13:15
Harassing me
"My husband was sentenced to 18 years imprisonment. He has been in prison since August 2023 as per documentation sent to you and FNB on numerous occasions and as per telephonic I've had with them. I have rep**** to their mails / sent separate mails etc but it is a lost cause. I don't even know how many times I have sent the documentation through. HE IS IN JAIL!!!!!!!!!!!!!! It seems that they choose to ignore this simple fact just like they choose to ignore e-mails but then claim that they are being ignored or they are not able to reach you. Your claim that you haven't been able to reach him is false. I am going to spell it out again: HE IS NOT IGNORING YOU. HE IS IN JAIL. HE IS NOT ABLE TO WORK / E-MAIL / GET PHONE CALLS. He does not have a phone number anymore. You have been harassing me non stop with mails and calls. Leave me alone!
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Anonymous
1 reviews | Active since Jan 2020
3 Apr 2025, 13:15
Harassing me
"My husband was sentenced to 18 years imprisonment. He has been in prison since August 2023 as per documentation sent to you and FNB on numerous occasions and as per telephonic I've had with them. I have rep**** to their mails / sent separate mails etc but it is a lost cause. I don't even know how many times I have sent the documentation through. HE IS IN JAIL!!!!!!!!!!!!!! It seems that they choose to ignore this simple fact just like they choose to ignore e-mails but then claim that they are being ignored or they are not able to reach you. Your claim that you haven't been able to reach him is false. I am going to spell it out again: HE IS NOT IGNORING YOU. HE IS IN JAIL. HE IS NOT ABLE TO WORK / E-MAIL / GET PHONE CALLS. He does not have a phone number anymore. You have been harassing me non stop with mails and calls. Leave me alone!
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