VH
Virgil H
Active since Jul 2023
2
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Reviews
2 reviews8 months ago
Excellent Service & Seamless Experience!
I've been using My Voltage for my prepaid electricity needs and I couldn't be happier. The platform is incredibly user-friendly, making it easy to top up anytime, anywhere. Transactions are fast and secure. Their customer support is responsive and helpful, which gives me peace of mind. It's clear that My Voltage prioritizes reliability and convenience. It is exactly what you want from a prepaid electricity provider. Highly recommended!
1 reply
30 months ago
Really bad service
Yesterday the 10/12/2023 my internet connection dropped at around 4:00PM therefore i could not work. There was no technical support from Home Connect due to the office being closed. I called Home Connect at 8:00AM this morning only for them to tell me my account is suspended. I then get upset as i have a debit order that runs and it was taken on the 01/12/2023. The lady then said there was a technical error and they have suspended many users account for them to send proof of payment. This type of service is totally unacceptable. This has not been my 1st bad experience with Home Connect.
1 reply
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5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)