Calisha P

Active since Jun 2023

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Reviews

12 reviews

4 months ago

FLYSAF Air Damaged Bag

I travelled on Flight FA-202 on 27 January 2026 from Johannesburg to Cape Town. Upon collecting my suitcase from the conveyor belt, I discovered that the lock and zipper had been broken off and the wheels and body of my suitcase were cracked. I reported the damage immediately at Cape Town International Luggage Control at approximately 14:30 and followed up through the FlySafair Call Centre. I completed and submitted the official FlySafair Passenger Property Claim Form (SFR/FSA/003) as instructed. To date, I have received no acknowledgement, no feedback, and no resolution. No replacement or compensation has been offered. I followed every step I was asked to follow. The silence from FlySafair is deeply disappointing and falls far short of the standard any paying passenger deserves. I am hoping that this review prompts the urgent response that my emails have failed to produce. Booking ***

0 replies

Sanlam

4 months ago

Unjustified Termination Charges on Section 14 Retirement Annuity Transfer

Unjustified Termination Charges on Section 14 Retirement Annuity Transfer – Policy ***X9 I am a financial advisor lodging a complaint on behalf of my client regarding termination charges that Sanlam has app**** to policy ***X9, which is currently undergoing a Section 14 transfer in terms of the Pension Funds Act. A Section 14 transaction is a legislated transfer of retirement fund benefits between qualifying funds and is not a surrender or termination. Applying termination charges to a Section 14 transfer is inappropriate and inconsistent with the FSCA’s Treating Customers Fairly (TCF) principles. This retirement annuity is furthermore a paid-up policy. Sanlam has had the full benefit of recovering its costs over the contribution period, making the application of termination charges even more unjustifiable. The current broker on record has refused to reply to correspondence, assist or acknowledge these questions raised, and has not services this portfolio in years now this leaving client unfairly treated and the broker earned the commission initially and Sanlam earned their share of this portfolio. This is by no means TCF.

8 replies

MacRobert Attorneys

5 months ago

MacRobert Attorney's

I am extremely frustrated with the handling of my vehicle finance account by Standard Bank Vehicle & Asset Finance and MacRoberts Attorneys. For the past six months, I have paid every instalment on time and according to the premium shown on my Standard Bank banking app. Despite this, on 23 March 2026, I received an SMS claiming I am in arrears by R7,476.34 for the January 2026 instalment. My account still seems to be listed with the collections agencies, and it is clear that no reconciliation has been done between Standard Bank and MacRoberts Attorneys. This lack of internal coordination is now damaging my credit profile, even though I have met all my payment obligations. I urgently request: A full reconciliation of my account Confirmation that all payments have been correctly allocated Immediate removal of any incorrect arrears flags Correction of any negative credit bureau reporting caused by this error Confirmation that my account is no longer listed with collections This issue has caused unnecessary stress and unfair harm to my credit standing. I expect urgent assistance and a prompt resolution from Standard Bank and MacRoberts Attorneys.

1 reply

Old Mutual

5 months ago

OLD Mutual - no feedback

Client Mrs Y Naidoo has requested to disinvest from her investment since Nov 2025, all documents have been submitted and yet no response from Old Mutual. there have several follow ups made and still no response. This is even more frustrating as the client is away in the UK and not feedback or correspondence has been received from Old Mutual *** Client Mrs Y Naidoo Contact details: *** Contact number: +***56

1 reply

Aramex South Africa

6 months ago

Amarex South Africa

I paid for overnight delivery from Johannesburg to durban on Friday the 6 Feb 2026, this was supposed to get to durban, tracking this on their app, my parcel ended in going to to Capetown instead, then was rerouted to durban 4 days later, and my parcel will be delivered in 72 hours, the whatsapp customer services takes hours to respond and you can never get through to their offices, in now 13 feb 2026 and I have been told, I will only receive my parcel from Monday 16 Feb, my tracking number is ***, they are apalling. Yet the fees waa paid for over night delivery.

0 replies

Bentley Credit Control (Pty) Ltd

7 months ago

Bentley credit control (PTY) ltd

This collection agency listed my on before of a school in durban north. They have not followed the proper protocols for credit listing and have now messed up my profile and has now restricted me from earning an income , This is a public school no less and this extremely appalling and should be taken up with the department of education as well. Protocol Before Credit Bureau Listing 1. Valid Debt• Debt must arise from a legally recognized credit agreement (loan, credit card, rental, etc.). • Informal debts or disputes outside regulated agreements cannot be listed. 2. Written Notification• You must receive a formal notice of the debt. • Notice must include: creditor details, amount owed, and consequences of non‑payment. 3. Opportunity to Remedy• You must be given a reasonable period (commonly 20 business days in South Africa) to pay, settle, or dispute the debt. • If you dispute, the agency must investigate before reporting. 4. Verification of Accuracy• Agency must confirm the debt is valid, current, and not prescribed (expired). • Incorrect or outdated debts cannot be listed. 5. Compliance with Regulations• Agency must follow the National Credit Act (NCA) and guidelines from the National Credit Regulator (NCR). • Listings must be fair, accurate, and not misleading. 6. Right to Access & Dispute• You have the right to check your credit report. • You can challenge and request removal of inaccurate or premature listings. None of the above has been followed and there was no credit agreement has been signed with the school is a credit provider to has such happen ***-0096 I was just provided with this details now after my vehicle finance was declined. This is extremely appalling and demand that listing be removed

0 replies

Sanlam

7 months ago

poor service from sanlam

A Client Mr M Naidoo has been trying to disinvest his investment since Dec 2025. All form have been sent to the relevant department however all we get is an automated response, logging into the sanlam portal https://www.sanlamonline.co.za/servicing/dashboard only allows you to purchase or upgrade products and not disinvest. This is becoming extremely frustrating Mr Naidoo can be contacted on ***

9 replies

Sanlam

10 months ago

No feedback from Sanlam

Dear Sanlam Client Services, I am writing on behalf of Miss MM Pillay (ID No: ***) to formally lodge a complaint regarding the unacceptable delays and lack of communication surrounding her request to disinvest from her Retirement Annuity (RA), policy number ***X2 F001. Miss Pillay initiated the disinvestment process several weeks ago. Despite submitting all required documentation and following up repeatedly, the process remains unresolved. To date, no one from Sanlam has contacted her to confirm progress, clarify outstanding requirements, or provide a timeline for completion. This prolonged silence and inefficiency have caused significant distress and inconvenience. We respectfully request the following: • Immediate confirmation of the current status of the disinvestment request • A clear explanation for the delay • Urgent prioritization of the finalization process • Direct contact from a responsible consultant to ensure resolution Miss Pillay has comp**** with all procedural requirements in good faith. We trust that Sanlam will uphold its commitment to professional service and client care by resolving this matter without further delay. Kindly treat this complaint as urgent. We look forward to your prompt response. Sincerely, *** On behalf of Miss MM Pillay

2 replies

Nu Debt Management

24 months ago

Poor and appalling administration from nudebt and telkom

Inhave been receiving summons and a notice of default judgment from nudebt on behalf of telkom. I have been back and forth with this query with both these for 2 years as this was resolved in 2022. Nudebt is just refusing to acknowledge my information about this being paid and resolved and have now sent me many threatening emails of judgment to get me to now pay an amount for Services that have been canceled since March 2022. This is extremely frustrating and appalling Services from both telkom and nudebt. *** Their ref ND*** I will not accept being bul**** by these companys

0 replies

Nu Debt Management

33 months ago

Nudebt and Telkom SOC ( fixed line)

I have been having ongoing issues with telkom with regard to the cancellation of my fixed line services. My fixed line has been cancelled via telkom call centre and months after that I get a bill. After much discussion with telkom accounts department they gave me a final amount owing. This was paid in June 2023 however the accounts department allocated the payment to my mobile account and not to fixed line and failed to communicate effectively. To my understanding this problem was resolved. I then received emails from Nudebt management informing me that Telkom has handed me over. Neither Nudebt Management nor has Telkom has called me or sent me any communication regarding the outstanding bill and they presumed that I have not paid but Telkom approved two of my mobile upgrades. To my understanding if I had a bad account Telkom would have never approved anything services on an outstanding account, but they did. I have have now received harassment emails from Nudebt informing me that Telkom has handed me over and app**** section 129. This is such appalling services. This has now effected my home loan application and no one from telkom or Nudebt is will to listen or assist. This kind of services or service suppliers is ruining the credit reputation of good paying client. They should be reprimanded as if they tabled where turned they would not be very happy. Please can someone assist in resolving my issue From: Collections @nudebt.co.za 20 November 2023 Your *** Our *** PER E-MAIL: Dear Sir &/or Madam 7 (SEVEN) WORKING DAYS NOTICE 1. MSPILLAY, you are currently indebted to Telkom SOC LTD of R 939.87 for telecommunication services, or any part thereof, rendered to you. 2. The material express, alternatively tacit, further alternatively imp**** terms of the agreement. You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement. 3. You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement. 4. Our client further instructs us that notwithstanding numerous written and telephonic requests for payment, you have failed, refused and/or neglected to comply with our client’s requests for payment. 5. Despite numerous reminders and demands sent to you regarding your account status, you have remained in default of the outstanding amount for a period exceeding 20 business days. Please note that this amount is now long overdue, and you are hereby notified the above settlement offer is valid for 7 (Seven) Working- / Business Days, Wednesday 29th November 2023. 6. Payments to be made Directly to Telkom Direct Shops, Checkers, Woolworths and Pick & Pay. EFT and Bank Payments using 19-digit references which can be located on the right top corner of your invoices. 7. If status of this account remains the same 7 (Seven) Working- / Business Days, Wednesday 29th November 2023, from date of this notification, then your credit record will without further notification be updated on various Credit Bureaus to reflect the above Adverse account. 8. You will be entitled to re-instate the agreement (should legal action be taken against you in your nonresponse), by paying to us the total amount payable at that time in order to bring your arrears up to date together with permitted default charges and our reasonable costs of enforcing the agreement up to the date of your payment. 9. Please be advised that this letter constitutes our client’s final request for payment. 10. In the interim, our client’s rights remain reserved in toto. NuDebt Management (Pty) Ltd WhatsApp: *** Call: *** Email: *** [MID:***:] [LFID:45:] [

0 replies

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5 Star

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4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

12 (100%)

Calisha P

Reviews

FLYSAF Air Damaged Bag

Unjustified Termination Charges on Section 14 Retirement Annuity Transfer

MacRobert Attorney's

OLD Mutual - no feedback

Amarex South Africa

Bentley credit control (PTY) ltd

poor service from sanlam

No feedback from Sanlam

Poor and appalling administration from nudebt and telkom

Nudebt and Telkom SOC ( fixed line)

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