Active since Apr 2023
The lift at Magnolia Flats, Pretoria has been out of order since early February. That’s over 3 months of dragging groceries, prams, and furniture up 3+ flights of stairs. We’ve had ZERO communication from management or the managing agents. When we ask the caretaker, he just shrugs and says “Management isn’t saying anything about the repairs”. So even on-site staff are being left in the dark. This is beyond poor service — it’s disrespectful. We’re expected to just cope in silence while paying full levies every month? Things break, fine. But 3+ months with no timeline, no apology, no feedback is unacceptable.
First it was the settlement letter now it’s the paid up letter dealing with MBD is a true nightmare. With numerous calls . I’ve sent emails to Faith Kanyi who has never responded to the emails I’ve sent her .
Getting a simple settlement letter has become a nightmare MBD is the worse . Poor service? Consultants have no idea as to what’s happening to top it up management is unreasonable. These consultants can’t even get a simple manager to assist.
Tony Tony Tony , Betway should give you an award for the level of service you give and outstanding customer centricity. Thank you for getting my problem solved . GIVE THAT MAN A BELLS
By far the worst , I stay at Magnolia flats Arcadia and it’s been 3 days without electricity. My groceries food is getting rotten . This is a common problem if not after every month or two . Every time we enquire about the problem or resolution I’m transferred from one person to another but when it comes to rent they are quick to black list people .