Nolia M

Active since Apr 2023

Reviews

Industries

Reviews

14 reviews

5 months ago

Don't trust Vodacom contract subscriptions

Upgraded in Dec. After a few hard months and few times arrears I brought my account up to date and then suddenly noticed additional "purchase content" charges that I did not sign up for. Went into a Vodacom shop and they logged a request to cancel. Today I get a SMS that they can't cancel that content. My original quote in Dec worked out at R 410.97 a month. Now my payment for March stands at R 745.91, and there are no arrears! The shops are no help, you need to hold on for hours if you phone, the Tobi system is totally useless and you can't reach them by email.

1 reply

Vitatech

8 months ago

Terrible customer service

I ordered from Vitatech Health on the weekend of Black Friday. My order was delivered on the 4th of December. To my surprise a small box with only 4 bottles. The rest of my order seems to be missing in action. I reach out to them, and they never rep**** back. I finally decided to try for a solution and send a message on Facebook (x 3). That person promised that the rest of my order would be delivered last week. Needless to say, I am still waiting!!

0 replies

Randpark Pharmacy

9 months ago

Great Experience

First time ordering online from them and they exceeded my expectations. Very quick response back and delivery was just as fast. Well done!

0 replies

Omninela Medical

13 months ago

No product / No Refund

Made an online order on the 7th of May through Omninela. On the 13th of May got a message that they are experiencing delays, and some orders might be delayed by a few additional days. On the 23rd of May I enquired about the order, followed up on the 26th, just to hear that they are waiting for stock. Online stated that they do have stock of the product in question when I ordered. After a few more enquiries from my side, I requested a refund on the 10th of June, seeing that they can't fulfil the order! I send through my banking details on the 11th of June and received confirmation on the 13th of June that it was forwarded to the accounts department. From then radio silence!!! No refund, no reply on my emails this past week!!! Just a warning to think long and hard before ordering from this company.

0 replies

Makro

15 months ago

Worst Service ever

I can also say, stay far away from buying anything through Makro online. Received a faulty product and it's been more than a mission to get it returned or refunded. You only get a lot of empty promises (and only after you write a review on here). After weeks of struggle got an email that the refund has been approved. After another few weeks, after I query the refund to be told that it's rejected and even false claims that I went to the store!!! My next step will be to warn everyone on social media as well.

3 replies

Makro

16 months ago

Poor Customer service after defective product delivered

Very poor customer service. Still waiting for feedback regarding a gas stove hub that does not work. After a phone call, numerous emails and just being ignored! MAK ***, Ref J39C

7 replies

Amazon South Africa

16 months ago

Refund / Replacement - No service

Very poor customer service. Waiting for resolution about an order that was approved for refund on the 4th of April. That was after a few emails and request for refund on the website. A week later and another few mails and still nothing! So I would really advise not to buy electronics through Amazon South Africa

0 replies

ZALEMART

25 months ago

Poor Customer Service

I ordered orange leggings from Zalemart and was contacted on Sunday that the "peach" leggings are out of stock but they do have "orange" ones. Orange was what I ordered on the website. After back and forth via Whatsapp, I decided to settle for the "orange" ones even though one was a reject. Needed it by Saturday. Yesterday the package arrived at the colour is far from "orange". Been trying to book a refund via email, whatsapp and the website with no results. No one gets back to you and on the website I get "not returnable"!! This is not what I ordered!

0 replies

takealot.com

33 months ago

Excellent Service!

Takealot has once again delivered. Excellent communication from the start and right through the process. Delivered on time and due to a fault on my part, ordering the wrong item, return and refund went smoothly!

0 replies

Makro

33 months ago

Damaged product

Ordered some pool cleaning accessories from Makro online. After no communication the order arrived a day later than expected delivery. After opening the box, I noticed that there were no protective coverings and that the pool brush was put into the pool net. The brush has damaged the net. Numerous emails later and a phone call yesterday, with a new email address no response or solution to get a new net. There are no communication, and the order online still shows "in process".

2 replies

Review Distribution

5 Star

3 (21.4%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

11 (78.6%)

Nolia M

Reviews

Don't trust Vodacom contract subscriptions

Terrible customer service

Great Experience

No product / No Refund

Worst Service ever

Poor Customer service after defective product delivered

Refund / Replacement - No service

Poor Customer Service

Excellent Service!

Damaged product

Review Distribution

About

Community

Businesses

Follow Us