Maryke

Active since Feb 2023

Reviews

Industries

Reviews

8 reviews

Myrunway.co.za

2 months ago

Disappointed From Start to Finish

I am a frequent online shopper, and I’ve shopped from many different platforms. Unfortunately, My Runway is by far the worst online shopping experience I’ve ever had. My order took much longer than it should have to be delivered. I then had to return half of my parcel because the sizing was misleading — for example, the sweatpants never stated that they were skinny fit. Although the return collection was arranged quickly, there was absolutely no communication afterwards. I had to follow up myself just to confirm whether they had even received my return. I also brought to their attention that the refund amount shown on the return request email was incorrect, and I was assured that it would be corrected. However, 11 days later, I received the refund and it was still the exact wrong amount I had already pointed out before. I am really disappointed with the overall experience. I hate struggling to get basic assistance, and I hate it even more when there is little to no communication. But the final straw for me was receiving the incorrect refund amount after already reporting the issue well in advance.

0 replies

OUTsurance

7 months ago

BROWNIE FAKUDE, was really helpful and so kind

BROWNIE FAKUDE, was really helpful and so kind. I really appreciated her assistance and kindness. She explained everything so well.

1 reply

FinFix

10 months ago

Great service! Especially thanks to Thomas Engela.

I just want to say especially thanks to Thomas Engela for his amazing assistance and always going the extra mile to get things done. I received constant feedback and updates, he made sure of it. I'm very happy and satisfied with using FinFix, they have a app that makes keeping up very easy, they also send a statement monthly of payments made and amounts still outstanding. They also gave me the best price to make paying my Debt. quicker and affordable for me.

1 reply

OUTsurance

15 months ago

I really appreciated...

I really appreciated the kindness and assistance I received.

1 reply

Afriskuld

29 months ago

Great service!

Lekker to be able to speak Afrikaans and have someone assist in Afrikaans!

1 reply

FinFix

29 months ago

Great Service!

Great service! Quick to answer queries and assist. Really helped me to get by Debt under control.

1 reply

FinFix

40 months ago

Great service, friendly and helpful service

Great service, friendly and helpful service. Quick with feedback.

1 reply

FinFix

43 months ago

Very helpful, kind, ...

Very helpful, kind, quick to respond, and keeps me updated!

1 reply

Review Distribution

5 Star

7 (87.5%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

1 (12.5%)

Maryke

Reviews

Disappointed From Start to Finish

BROWNIE FAKUDE, was really helpful and so kind

Great service! Especially thanks to Thomas Engela.

I really appreciated...

Great service!

Great Service!

Great service, friendly and helpful service

Very helpful, kind, ...

Review Distribution

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