SW
Sharon W
Active since Nov 2022
2
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Reviews
2 reviews1 month ago
The most shocking car-buying experience.
We purchased and paid for the vehicle in cash and advised the dealership in advance of our collection date. Despite this, the car was nowhere near ready when we arrived. Over a month later, we are still waiting for the registration papers. As a result, the car is now sitting in our garage completely unused. We have received promise after promise, yet nothing has materialised. Communication has been extremely poor — calls are not returned, and when we do manage to get through, the staff are dismissive and rude. This has been an incredibly frustrating and disappointing experience from start to finish.
3 replies
43 months ago
SHOCKING SERVICE!!!!
We have purchased many items from Coricraft over the years and have always been very pleased with the service - until now! We ordered a couch weeks ago, were told to expect a lead time of 6 - 8 weeks, ok, so we can live with that, however were never kept informed as to the progress, when we eventually followed up, they told us delivery was expected a couple of weeks ago, well, let me tell you with great disappointment still nothing has arrived. We have excuses anything from the truck with hi-jacked, to they were not happy with the quality from the factory, to not having a truck to deliver. But hey - pay your balance purchase price and we'll deliver - well that was done, and guess what we still no delivery. I cannot believe that a group the size of Coricraft cannot hire in a vehicle for a customer that they have disappointed over and over and over again.
1 reply
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