Tebogo S

Active since Nov 2022

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Reviews

8 reviews

6 months ago

Poor service from Sfiso Zondo

On the 17th of January 2026, I lost my Uncle who was admitted at Tshepo Themba hospital in ICU ward. I understand that the are certain policies and procedures. When I arrived during visiting hours and seeing my Uncle condition getting worse I spoke to a Male Nurse by the name of Sfiso Zondo who had attitude that is out of this world. My Uncle was on life support and he couldn’t do much and Sfiso was the worst nurse to deal with. The incident happened on Friday the 16th and on the early hours of the 17th my Uncle passed. It was so painful because I had to beg for respect from this nurse which he didn’t care because that not his family sleeping in that bed. I wouldn’t recommend people to go there as what we’ve experience is the worst. Up to today I blame everything on Sfiso, maybe if he listened the pain could have been better. If this the service Tshepo Themba staff gives to patients then it should be changed from private to government hospital.

1 reply

M-Sure Financial Services

11 months ago

Poor service given by Nthabiseng Mpila

The worst service received from Nthabiseng Mpila. She send me an email requesting for documentation which I’ve submitted and had to follow-up regarding the submitted documents after a day of no communication and the response was very terrible as the attitude on the email that was sent was out of this world. The worst part is that she doesn’t acknowledge her mistake and still continue using her attitude on emails. After I sent out emails again and the was no communication. She needs to understand not everyone work in the same field as she does and the terms used not everyone understands them. Customer service is very important. I’ve been with M-sure for the longest up until I traded in my car and the experience was the worst as I had to run around to find the invoice as the email it wasn’t clear and specific. I even had to call in as I was getting irritated and spoke to Thando Nonjokwe who knew how to explain what was needed. Employees like Thando are to be value as they know how to treat customers.

3 replies

Mancosa

15 months ago

Exceptional service from Sinenhlanhla Bohlela

I would love to thank Sinenhlanhla Bohlela for her exceptional service. Thank you so much for making it easier for me and the level of your patience. Thank you

1 reply

Momentum (SA)

21 months ago

Horrible and pathetic service

My Mom out in a claim for her withdrawal and keeps on getting the same email that she must sent documents and documents were sent numerous time with an acknowledge. Whenever you ask for a call from seniors no one calls. No feedback given at all. Thee worst company to deal with. Rakesh Jivan Never gives feedback. Worst manager to deal with.

3 replies

LiquidCapital

23 months ago

Excellent service

1 reply

MTN South Africa

26 months ago

Poor and disgusting service received from MTN. Lusanda Dyantyi

MTN call centre service is Pathetic. I called in and spoke to Lusanda Dyantyi and she hang up on the call on me while I was asking for a confirmation email that they can't blacklist cellphones at night. I've been having my contracts with MTN since from 2019 and the service is just getting worse and worse. I just hope the CEO of MTN offer training to their employees as they're not represent the companies good values.

0 replies

Blink by MiWay

28 months ago

HORRIBLE SERVICE FROM MIWAY BLINK

The service that I personally got from Miway Blink is Pathetic!!! 1st it was with my glass claim were i got attitude from the person who was handling my claim ( Prudence Komape) and know I am having difficulties of cancelling my policy. I won't recommend this insurance to anyone. I made a big Mistake insuring my car with them. Still struggling with my refund for my windscreen chip *** even now with no help of insurance, that time they debit every month with no service. MIWAY BLINK HAS THE HORRIBLE SERVICE EVER!!

1 reply

MTN South Africa

45 months ago

Pathetic service

I cancelled my contract with MTN as I had 4 phones with them and one I paid it off and asked cancelled it. Called the MTN call center and the lady who was assisting me dropped the line as she was giving me incorrect information and I was still billed for the cellphone that I cancelled and paid off. MTN they are good when it comes to calling clients when they due for an upgrade otherwise their service is pathetic and poor. I wouldn't recommend MTN to anyone.

0 replies

Review Distribution

5 Star

2 (25%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

6 (75%)

Tebogo S

Reviews

Poor service from Sfiso Zondo

Poor service given by Nthabiseng Mpila

Exceptional service from Sinenhlanhla Bohlela

Horrible and pathetic service

Excellent service

Poor and disgusting service received from MTN. Lusanda Dyantyi

HORRIBLE SERVICE FROM MIWAY BLINK

Pathetic service

Review Distribution

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