John B

Active since Mar 2010

Reviews

Industries

Reviews

27 reviews

5 months ago

Best prices and reliable service

Over the past 6+ years, I sold an iPad Pro, a Mac Mini and a laptop through Macshack and purchased a MacBook Pro. Each time the process couldn't have been easier, with excellent communication throughout, and they offered good prices for the items I sold them (a lot better than iStore). Not only do Macshack offer an extensive range of new and refurbished products - mostly Apple of course - but the business is 100% reliable and their prices are better than anywhere else (I always shop around for the best price!). I would highly recommend them.

0 replies

MiWay Insurance

7 months ago

Delron Ryce was so helpful with organising towing of our vehicle

Delron Ryce was so helpful with organising towing of our vehicle. It was all very quick and efficient and excellent communication throughout the process.

1 reply

Canvas and More

8 months ago

No longer the go-to for printing

After receiving excellent quality printing time and again from Canvas & More in the past -- canvases and photo books specifically -- I'm very disappointed with my recent experience. I ordered two different photo books and three 40 cm x 30 cm photo collage prints to fit frames of that size six weeks ago. When I received the photo books, the printing was much too dark and the 3 prints had been enlarged and cut very crudely on one side so that they didn't fit the frames -- the whole print was off-centre and had no border on one side. So I requested that the books and the prints all be reprinted. The photo books were reprinted (only after several email and WhatsApp reminders, as the reorder had seemingly been forgotten about) and were definitely better than the first attempt, but were delivered without the 3 x prints. I followed up and was told that the printers hadn't realised the 3 prints also needed to be reprinted, despite me sending photos of the problem via email and WhatsApp along with photos of the dark photo book pages, and these issues all being acknowledged. So the reprints of the 40 x 30 cm prints were delivered a few weeks later, but all three were enlarged and crudely cropped on the left side yet again -- identical to the original ones that were sent -- so they still would not fit properly in the frames. I again contacted Canvas & More via WhatsApp and email and sent photos of the first printing attempt and the second attempt and explained the problem again. The person I was in contact with said that she would personally go to production and check that the prints were done properly this time. I received an order from Canvas & More two days ago, but it wasn't the three prints I'd been expecting -- instead they sent another photo book. I still don't have the three prints. After so many emails and WhatsApp messages to try to sort out the issue, I've given up trying to get the 3 prints I've been waiting for for the past 6 weeks.

0 replies

MiWay Insurance

11 months ago

Annual premium increase farce

As a customer for over a decade with Miway with very few, minor claims during the duration of my policy (they themselves refer to me as a low risk client), I was about to cancel my policy after the premium was set to go up by over 70%, but Thanduxolo Qomoyi was very helpful in reducing the premium substantially -- thank you, Thanduxolo. I was also unhappy with the substantial increases in excess amounts on some of the insured items in the updated policy schedule, but as Thanduxolo explained, he couldn't reduce these without the premiums going higher. So the excesses on everything have gone up significantly, but at least the premium is more affordable. This does make me wonder what insurance companies like Miway think of their customers -- do they take us for fools in that if we don't question the increases, they think it's absolutely fine to do this annually?

1 reply

Canvas and More

15 months ago

Outstanding quality

I have always been impressed with the quality of the canvas prints and photo books I've received from Canvas & More. They also have a wide range of products to choose from and make it so easy to submit your photos for printing. Their fabulous specials from time to time represent amazing value for money.

0 replies

MiWay Insurance

18 months ago

Fantastic service from Sanet Jacobs with helping to sort out a claim — she was professional, sympathetic and handled it all very efficiently

Fantastic service from Sanet Jacobs with helping to sort out a claim — she was professional, sympathetic and handled it all very efficiently. Thank you, Sanet!

1 reply

MiWay Insurance

19 months ago

Kagiso Rakgotho help...

Kagiso Rakgotho helped me to update some details in my policy quickly and easily via MiWay’s WhatsApp platform.

1 reply

macshack

22 months ago

10 star service!

What a pleasure it is dealing with MacShack! I recently purchased a MacBook online and was blown away with the number of configuration options MacShack had to choose from, not to mention that their pricing is unbeatable, especially when they have a special deal. As soon as my payment had been approved, I had regular updates from MacShack regarding the estimated delivery date and much to my surprise, my MacBook was delivered within 2 working days after I'd ordered it! The day after delivery, I received a call from one of the sales team at MacShack to check that everything went well with the delivery. This level of customer service is a rare thing nowadays and I am beyond impressed!

0 replies

FirstShop

22 months ago

Great service marred by delivery communication issue

Fantastic service from FirstShop with matching a competitor's price. I'm thoroughly satisfied with the excellent Dell U3223QE monitor I purchased. The only frustrating thing was that they couldn't give me any info about the delivery - who the courier was or a tracking number - as it was delivered through a third party courier, so there was no way of knowing exactly when my monitor would be delivered, and there was zero communication from the courier company.

3 replies

MiWay Insurance

31 months ago

Thanks to Kamogelo S...

Thanks to Kamogelo Sebesho for friendly and speedy assistance with my policy update and getting my premium reduced.

1 reply

Review Distribution

5 Star

17 (63%)

4 Star

1 (3.7%)

3 Star

1 (3.7%)

2 Star

2 (7.4%)

1 Star

6 (22.2%)

John B

Reviews

Best prices and reliable service

Delron Ryce was so helpful with organising towing of our vehicle

No longer the go-to for printing

Annual premium increase farce

Outstanding quality

Fantastic service from Sanet Jacobs with helping to sort out a claim — she was professional, sympathetic and handled it all very efficiently

Kagiso Rakgotho help...

10 star service!

Great service marred by delivery communication issue

Thanks to Kamogelo S...

Review Distribution

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