NS
Nyiko S
Active since Sep 2022
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Great service
I would like to take this opportunity to express with great gratitude the amazing service that standard bank continues to offer. I took my niece to open an account at the Liberty Braamfontein branch, and we have received exceptional service from the Standard bank consultants.
1 reply
1 month ago
A simple Beneficiary update failure
Good day, I would like to express great disappointment with the service I'm receiving from Discovery live, not only do I have discovery cheque account, but I have Discovery medical aid, Discovery car insurance too. I have made several attempts to update my beneficiary as from inception (when I was taking up the policy) I was told that my child's details can't update. Now I'm being told that I need to sign specimen signature forms whereas this on the initial onboarding call was never mentioned, I was told to update on the Discovery App but even after several attempts this was not done. This is serious disservice to your clients as all could have just been done at inception or someone can just go back to the Initial onboarding call and listen to was said so that we can have this update done. This back and forth is really uncalled for, so kindly advise if the beneficiary update can be done or if we should just part ways? Regards Nyiko Shipalana 0670957080
0 replies
4 months ago
Long standing card closure failure
I want to express the great disservice I have received from Standard bank. It so happened in 2024 that I was no longer using my SB account and I requested for the closure of that account(looking to pay the arrears at the time that were due to the bank), however I've been given the run around, I even went as far as going to the bank, a branch in Braamfontein Johannesburg and the consultant I spoke to did advise that the monthly fees will be stopped and I just need to make payment of what I owe but it continues to accumulate monthly interest and this if really treating a client unfairly. May you kindly look into this and close my account as I know I am liable for what I owed but the arrears that were accumulated after my closure request would need to be recalculated and failure to do so would mean we need to resolve this with the Ombudsman. Regards Nyiko 0670957080
4 replies
43 months ago
Complaint
I ordered pizza from debonairs pizza Protea Glen mall of which not only did it take long but my order never reached me... This is not the 1st time such happens to me in Soweto. This service is very horrible because we stay with families and we order so they can eat and if the order doesn't arrive it causes a very huge inconvenience. Order number:74017002 Regards Nyiko Shipalana 0670957080
1 reply
45 months ago
Cellphone insurance claim
Hi, I witnessed the most disrespectful agent when I called in vodacom to claim for cellphone insurance. Called on the 8th of sept 2022 and no professionalism nor proper customer service was provided. Requested for manager and to date I haven't been contacted. I still haven't received assistance to date. Regards Nyiko
5 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)