CM
Cindy M
Active since Jul 2022
17
Reviews
0
Industries
Reviews
17 reviews7 months ago
URGENT COMPLAINT: ACCOUNT NOT CLOSED, WRONGFUL DEBIT, AND INCORRECT CREDIT BUREAU REPORTING
I previously requested the closure of my account, as my contract ended in September 2025 and the account was fully settled. Despite this, it still reflects as active on your system, and to make matters worse, I was wrongfully debited in October 2025. What’s even more frustrating is that, despite numerous emails and phone calls, the incorrect information submitted to the credit bureau — falsely indicating that I’ve missed payments — has still not been corrected. This is completely unacceptable. I have always met all my payment obligations on time via debit order and have never defaulted on any payments. Your ongoing failure to address and correct this matter is now seriously damaging my credit score, and I am beyond disappointed with the lack of accountability and urgency shown. I expect this issue to be resolved immediately, and for written confirmation once the necessary corrections have been made.
3 replies
9 months ago
Misinformation continues to unjustly impact my credit profile
Once again, I am writing to request your urgent assistance in rectifying incorrect information being reported to the credit bureau by On Air. I have consistently made all payments on time via debit order and have never missed a payment. Despite this, there appear to be inaccurate reports submitted to the bureau, which are negatively affecting my credit score. Experian advised that I need to reach out to On Air, because they are the one's that submitted the incorrect data. I submitted the statement to the bureau that was provided to me by Aveeshay Chaitram (from OnAir) last week and Experian has advised of the following: "Kindly request the credit grantor (OnAir) to send (Experian) the instruction to update/amend/delete as they are aware of the process, kindly see below the process in order for us to assist further." I kindly request that you submit what has been requested by Experian and ensure that the necessary corrections are made with immediate effect. This misinformation continues to unjustly impact my credit profile, and I would appreciate your urgent attention to resolving it.
3 replies
9 months ago
Negatively affecting my credit score.
I am writing to request your urgent assistance in rectifying incorrect information being reported to the credit bureau by On Air. I have consistently made all payments on time via debit order and have never missed a payment. Despite this, there appear to be inaccurate reports submitted to the bureau, which are negatively affecting my credit score.
4 replies
9 months ago
UNFORGETTABLE!
Elephant & Co promises to transport you on a culinary adventure, through the vast plains of Africa to the tangled jungles of Asia with their take on Afro-Asian dishes - Boy oh boy they truly deliver! We visited Elephant & Co to celebrate Galentine's with my wonderful friend, and I can't emphasize enough how incredible the experience was. The restaurant boasts a fantastic ambiance with a visually pleasing setting. The food was simply delicious, and the service from both the waitstaff (Andile) and management was impeccable —honestly, I can't find a single flaw. They say Elephants never forget and I can confidently say that our experience at Elephant & Co was definitely UNFORGETTABLE! #SharetheLoveMzansi
0 replies
16 months ago
EXCEPTIONAL SERVICE!
Tucked away in the center of the Pavilion on the mezzanine floor, Centre Court remains a go-to spot for an incredible array of delicious dishes, all at a great price. It was our first time back (Feb 2025) since the restaurant's transformation, and I’m completely in love with the place! I was so happy to see that they kept the ICONIC mirrors in the ceiling - very nostalgic. The restaurant still has an intimate, exclusive vibe, perfect for a romantic night out or any other special occasion. The food was exceptional, and our waitron Lindani, was so attentive and provided exceptional service throughout. #SharetheLoveMzansi
0 replies
24 months ago
If you value your Credit Score think twice before signing up!
Ordered the DSTV Explora Ultra (standalone) with OnAir TV in September 2023 for a 24 month period. Payments were to be made via debit order monthly on the 25th. I noticed a drop in my credit score only to discover that I now have 3 "Missed payments" and that my On Air account profile is "In Arrears" yet have bank statements proving payments were debited. Tried on numerous occasions to get in contact via telephone and email with their supposed "Contact Support" but no one ever answers or replies. It's completely useless to say the least, If you value your Credit Score think twice before signing up!!!
1 reply
27 months ago
A genuinely authentic experience!
Imagine you and you loved ones indulging in the exotic flavours of Mozambique - lemon, garlic, chilli & coconut to name a few, while being serenaded with a beautiful live performance. The attentive service we received from the staff and management was exceptional, the food was delicious and the ambiance was genuinely authentic. We thoroughly enjoyed our recent experience at Mozambik Westwood Mall!
0 replies
32 months ago
Genuine spirit of Ubuntu
Pick n Pay Pavilion Shopping Centre truly deserves some recognition for their outstanding service and their spirit of Ubuntu. They make the SASSA pension grant payouts so comfortable for the elderly, they arrange seating and offer them beverages and cake free of charge while waiting in line for their social grants. Thank you Pick n Pay Pavilion, you are truly appreciated! #BLACKFRIDAY
2 replies
32 months ago
A deliciously saucy dining experience!
My partner and recently had our first experience at Mozambik Westwood Mall, and I must say I was really impressed with the asthetics and feel of the restaurant. We received complementary nuts on arrival and have to commend the exceptionally attentive service from their friendly staff. The food was amazing and we simply couldn't get enough their sauce. #BLACKFRIDAY
0 replies
37 months ago
#MothersDayTreats - Lupa Osteria
I'm always left in awe with the impeccable food and service that Lupa Osteria in Westville. Looking forward to treating my mom this mother's day to some classic Italian cuisine! #MothersDayTreats
0 replies
Review Distribution
5 Star
9 (52.94117647058823%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (47.05882352941177%)