Active since May 2022
Pavement Materials Group have cancelled an order due to no stock being available .I requested a refund for a large amount paid online .They have informed me that is in order , they will refund me accordingly .After numerous calls and logging a refund request , I get the runaround on a refund .I will not recommend dealing with this company , and refrain from payments online.
I will personally not recommend this company. Dealing with their client services are a nightmare. I have recently cancelled an expired contract. I was informed by their not so helpful call centre staff that I did not comply with the notice of 30 days and are required to pay additional fees. After numerous phone calls, I have proved to Matrix that they did not fulfill their obligation towards me as stated in the signed contract. I was handed over to debt collectors to collect alleged outstanding fees on a contract that have expired and further to this, they did not fulfill their obligatory requirements.
I want to urge clients to think twice before signing up with Cell C Fibre.Their support is sub standard and they deduct money from your bank account which is in excess of the contractual amount. No one can provide you with the correct information when trying to resolve this matter.