Gugulami M

Active since Mar 2022

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9 reviews

4 months ago

Elias Lethat Thank you so much for your patience— you truly reflect excellent customer service.

I’d like to compliment Elias Lethata from Moto Renault Zambezi for his patience and outstanding support. I had a claim that was over six months old and it was extremely frustrating, but Elias remained calm, patient, and always willing to assist and advise. He never seemed to get tired of helping me. Thanks to his dedication, my windows are now working and I’m genuinely relieved. Thank you so much for your patience— you truly reflect excellent customer service.

0 replies

Renault Zambezi

5 months ago

unresolved window mechanism issue on my vehicle. I have been following up on this matter since August last year 2025. I have personally travelled more than twice from Mpumalanga to Pretoria, only to leave disappointed each time due to parts not being ava

HAVE TO WAIT 6MONTHS AND THEN BEG FOR A GOOD SERVICE

1 reply

A1 Assist Towing

35 months ago

lience disk renewal

im struggling to get help with the customer centre i have been calling for the past week no help keep on hold for more than 10 min until your airtime finished - i have a claim with regard license renewal and my grace period is almost over im struggling to get update on progress , im not happy at all and

0 replies

Cartrack

37 months ago

The service was top ...

The service was top gear Nthabiseng made it easier for me to explain everything and was assisted within minute what I like she help me with my home language she didn't even try to twist me off 🤗❤️🤌

1 reply

Budget Insurance

45 months ago

im still awaiting for my payout strach and dent i have sent revelent doc 5th time and still not feedback this claim is for April after so much month still struggling

I Want my policy to be cancelled today im tired of writing review to hello peter to get service budget failed when it comes to customer services

1 reply

Budget Insurance

45 months ago

I'm not happy everyt...

I'm not happy everytime if should get a service from budget must write a complaint to hello Peter that's not fair..had my strach and sent claim since April w 2022 still now hadn't be paid out and another Claim did in August September send everything haven't heard anything I'm so very sick with budget honestly 😭😭

1 reply

Budget Insurance

52 months ago

budget has the most disgusting service ever -

the most disgusting service ever received - budget insurance they dont care about their clients- i had claim in January where i was advise the damages cost R53OOO and because i couldn't use their repairer and ask for repairer of My choice the consultant who may claim was alloccated too Nobuhle Cele -i send emails call she awalys have to call me back -last time she lied that her email are not working-she never respond any email-when she call back last after 2week of battle to get hold her -advise me that the damages are now qoute R40200 -i asked for the call records and Quotation she lied again that her email are not working -however still today i have been follow up on qoute and recording.no1 is getting back to me.. im very shocked this is fraud so if have to use my own repairer amount to the damages has to lower .last week ask for my policy to be cancel budget already debited for the month of May -Come to my surprise the policy is effective cancelled for 20th of April -what happened to my money that was debited on 20th of April for the Month of MAY.:( IM VERY ANNOYED

1 reply

Budget Insurance

53 months ago

I would like this opportunity to thank Thembakazi Dlamini for her service she has rendered to me as a client

I would like this opportunity to thank Thembakazi Dlamini for her service she has rendered to me as a client. I registered a claim in January where I constantly follow up with no clear update every time was advised to contacted no one did. I was very furious and irate to say the least..i would like to appreciate the manner which Thembakazi handled my frustrations..and im humbled with her outstanding service.. Budget this one is for kept 🔥🙏🏼✍️😍🤲

1 reply

Budget Insurance

54 months ago

they dont care about their customers

im very much disapointed with the servic receivd from budget -register a claim in january early january was only approved late february took a month to authorised a claim -no one called to discuss the panel they refering me to the repairer that are over 90km away they dont have direct line you haveto call broker motor happy to get through i have been asking them to call me two weeks no call or no email to at least acknowledge .now busy driving the car with the side mirror that is keep on falling and almost got another accident yesterday cause ddnt see the other come coming from the passenger side -im very disgusted with their service --they dont give update with are the on keep follow up and making noise before they can value us.

1 reply

Review Distribution

5 Star

2 (22.2%)

4 Star

1 (11.1%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

6 (66.7%)

Gugulami M

Reviews

Elias Lethat Thank you so much for your patience— you truly reflect excellent customer service.

unresolved window mechanism issue on my vehicle. I have been following up on this matter since August last year 2025. I have personally travelled more than twice from Mpumalanga to Pretoria, only to leave disappointed each time due to parts not being ava

lience disk renewal

The service was top ...

im still awaiting for my payout strach and dent i have sent revelent doc 5th time and still not feedback this claim is for April after so much month still struggling

I'm not happy everyt...

budget has the most disgusting service ever -

I would like this opportunity to thank Thembakazi Dlamini for her service she has rendered to me as a client

they dont care about their customers

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