JD
Jacqui P
Active since Dec 2009
3
Reviews
0
Industries
Reviews
3 reviews128 months ago
Fantastic!
It's been a long time since I received service like this! Updates were sent on a daily basis, together with photos of my car and it's status. Staff were friendly and efficient. I would definitely recommend them and will definitely use them again in future.
0 replies
131 months ago
DON'T WASTE YOUR MONEY ON A POOR PRODUCT
About 2 months after installing a fibreglass pool, the lining started bubbling and peeling. A gentleman from Senor Splash eventually came to have a look and informed me that they (Senor Splash) used a new fibreglass pool shell supplier, and they would have to sort it out with them and get back to me. Despite a 5 year warranty on their quotation, they have not bothered to respond to numerous emails or telephone calls since then. It is now 1 year later, and still no response. After sales service is non-existent.
0 replies
137 months ago
WHATEVER
My pensioner mother, who had a stroke and is reliant on her cellphone, had her account suspended apparently due to a debit order that could not go through. There were sufficient funds in her account, as verified by the bank. <br> <br> I sent a query to Vodacom, asking them to contact me so that I could sort the problem out for her. Vodacom contacted my mother instead, instructing her to phone a number of helplines and call centres. Obviously this is not possible due to her phone being suspended. She was then informed that her account would be reinstated and that the amount would be deducted, but she would only have service on Friday. 4 Days without communication for a pensioner who lives on her own and depends on it, is quite a long time. My mother asked if Vodacom couldn't make a plan and reconnect her sooner as this whole dilemma was not of her doing and that the service she was receiving was shoddy to say the least. The response - \whatever". Such is Vodacom's service! Is this how Vodacom values their customers? What kind of response is that to a customer whose service has been suspended through no fault of theirs? """
1 reply
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (66.66666666666667%)
1 Star
0 (0%)