CP
Charlton P
Active since Feb 2022
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
FLEXCLUB
Very quick to respond to queries and always going the extra mile. Will recommend to anyone
1 reply
8 months ago
DSTV OUTAGE ON STREAMING PACKAGE
I am not able to view DSTV channels since they said there is an outage on the streaming packages from the 15 September 2025. I call everyday the only thing they say is that we are going to escalate the problem. I pay every month for my streaming package and from the 15 September 2025 I am not able to stream. I called DSTV and they indicated that MWEB havent paid them as yet. I am really not happy with the level of service from MWEB I am however considering closing my account with them. Here is my customer no for DSTV Customer Number: 154811728
0 replies
51 months ago
VERY BAD SERVICE
Good day I am very hurt I have a funeral policy with Capitec and Centriq life. My father passed on the 14/03/2022 and after submitting all documents I am being told that my claim is sent for Forensic investigation. This was never communicated when taking out the policy, I have to wait for 5 days and the funeral is on the 19/03/2022 and i need to pay the funeral parlor tomorrow. Please assist in this as nobody is responding to my emails. Claim no: 92158660
1 reply
52 months ago
BAD CUSTOMER SERVICE UNIFI
<div>Good morning and very much unhappy with the service I am getting from Unifi and Compuscan. My accounts has been paid up in January 2022 and the lady that I spoke to *** gave me a file no on the 9 February 2022. I called Compuscan this morning now they tell me that the file no given to them is incorrect. My frustration at this current point is that I dont get a service either from Compuscan and Unifi with regard to updating my details on my credit profile. This is the lowest of lowest customer service ever. The accounts are paid up update and close the file now its a up and down blaming game going on here. I am really not happy with the service</div>
0 replies
52 months ago
COMPUSCAN VERY HOPELESS
Good day I am writing this about Compuscan credit bureau, almost a month ago I settled my accounts and to date I am still struggling for my profile to be updated. I have lodged a dispute but to date the hasn't been finalised. I called today and spoke to a lady called Yonela she told me that she will get someone from the data team dealing with the dispute to assist me. She did'nt call me back so I decided to call back and now I learn that the data team took half day. I asked her to transfer me to her team leader while speaking to her the line is cut. I am not getting any help from Compuscan at all please assist. I need to apply for credit and I am blocked because of the dispute. My file no is DU0001_202201311235
3 replies
52 months ago
FNB LOST ALL HOPE
Good morning I had a loan with FNB and settled it last year December, up to date I am still struggling for FNB to update my details with Compuscan. The account still shows active on my profile I have exhausted all avenues. I have also reported the matter to the banking ombudsman, they indicated that I should work hand in hand with FNB to resolve the matter. I called FNB several times to find out what the file no is that they reported the matter to Compuscan, but to no avail. Please assist in this matter as neither FNB or Compuscan can resolve this and also 60 days elapsed for the bureau to step in.
4 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)