Desmond A

Active since Feb 2022

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Reviews

8 reviews

3 months ago

Alpine VW Service Center in Pinetown - No customer service

I am extremely disappointed with my experience with Chery after-sales service @Alpine VW Service Center in Pinetown. My vehicle has been off the road due to a repair requiring a part that was apparently unavailable anywhere in the province. While I understand that delays can happen, what has frustrated me most is the lack of practical customer support during this process. I have been left without transport for an extended period and, despite repeatedly explaining the impact this has had on my daily responsibilities, I was simply advised that no courtesy vehicles are available. Other than apologies, no meaningful alternative solution has been offered. One of the reasons I chose Chery over other brands was because I believed the after-sales service and customer care would be reliable. Unfortunately, this experience has left me questioning that decision. Customers understand that problems can happen with any vehicle brand — what matters is how the situation is handled. At this stage, I feel unsupported, inconvenienced, and extremely disappointed with the overall experience.

0 replies

Chery SA

3 months ago

CHERY TIGO CROSS ELITE-NO CUSTOMER SERVICE FROM CHERY PINETOWN

I am extremely disappointed with my experience with Chery after-sales service. My vehicle has been off the road due to a repair requiring a part that was apparently unavailable anywhere in the province. While I understand that delays can happen, what has frustrated me most is the lack of practical customer support during this process. I have been left without transport for an extended period and, despite repeatedly explaining the impact this has had on my daily responsibilities, I was simply advised that no courtesy vehicles are available. Other than apologies, no meaningful alternative solution has been offered. One of the reasons I chose Chery over other brands was because I believed the after-sales service and customer care would be reliable. Unfortunately, this experience has left me questioning that decision. Customers understand that problems can happen with any vehicle brand — what matters is how the situation is handled. At this stage, I feel unsupported, inconvenienced, and extremely disappointed with the overall experience.

1 reply

Standard Bank Insurance

6 months ago

Standard Bank Homeowners Insurance, no assistance

I logged a claim yesterday, and was assured that by today someone will come over between 8 and 9 am to remove a bee hive from my property, I have made numerous calls and no one seems to care or help, I have been tod that Standard bank does not have any Pest control service providers in KZN, what a load of nonsense, a family member of mine was attached by a swam of bees and this matter is not being taken seriously My reference number is HLC/2026/478733, please can some one help,

5 replies

Standard Bank Insurance

17 months ago

Claim no HLC25/001134

This is the worst insurance to deal with, I am waiting for a settlement for weeks, they go with the cheapest quotes that donot make sense and the claim handlers never get back to you

3 replies

DebtBusters SA

44 months ago

Pathetic Service from Payments Department

I have lost hope in you guys, of recent the service is pathetic I am trying to allocate the correct distribution list for my December payment for the last 2 weeks, and it's still not done, I have just 3 payments to be complete, no one cares or replies to emails, is this the level of service you provide? Please don't call yourself number one, you are far from that

3 replies

Amazon Prime

49 months ago

Amazon Prime South Africa, Still debiting canceled Subscription

Amazon Prime South Africa, I have canceled my subscription with you guys, but you are still debiting my account for the last 3 months, please refund my money and remove my details from your debits please!!!!??

0 replies

Standard Bank Insurance

51 months ago

HLC22 /008351

Standard bank please authorize my claim, I have been speaking to consultants that are telling all different stories, I have already signed the AOL, I am holding on for so long and eventually get disconnected, please help me.

3 replies

MBD

55 months ago

Please Attend to my email, This Account is Paid!!!!!?

Ref, *** I had an account years ago with Std Bank, which was paid up and closed. I am being harassed by this company, yet I provided them with emailed proof that I received from Std Bank. I have emailed Percy. M with the proof, yet every single day I am being called and harassed. They sent me now a message to say I made a payment arrangement which I never did, since the account is closed. Please rectify your records and call me back, the reference number is above and you do have my details Absolutely disgusted by the level of ignorance!!!!

2 replies

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1 Star

8 (100%)

Desmond A

Reviews

Alpine VW Service Center in Pinetown - No customer service

CHERY TIGO CROSS ELITE-NO CUSTOMER SERVICE FROM CHERY PINETOWN

Standard Bank Homeowners Insurance, no assistance

Claim no HLC25/001134

Pathetic Service from Payments Department

Amazon Prime South Africa, Still debiting canceled Subscription

HLC22 /008351

Please Attend to my email, This Account is Paid!!!!!?

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