Amazon Prime

Based on recent customer reviews, Amazon Prime is drawing significant frustration from South African subscribers, with a recurring theme being unauthorised debits continuing long after subscriptions have been cancelled. Customers consistently mention difficulty reaching support, unresponsive email channels, and locked accounts that cannot be recovered. Several reviewers describe being billed across multiple months despite holding cancellation confirmations, while others raise concerns about limited or removed content. A small number of reviewers highlight positive interactions with individual agents who provided helpful, attentive assistance during calls.