Olona F

Active since Feb 2022

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Industries

Reviews

7 reviews

2 months ago

Think twice before purchasing a Jetour

Think twice before buying a Jetour, I recently had a issue two weeks ago where my brakes locked and the car wouldn't start and had alot of warning lights on the dash. And while reversing my car the gear went out of reverse and straight to neutral. I took the car in and they said it was the vacuum pump and they replaced it and I bought my car late last year so its less than 1year old and on 8500km. On Thursday 21 May the car had the same issue again. This is a brand new vehicle and my life is in danger because the brakes can lock at any time while driving. I took the matter up with Jetour SA no feedback till today, and they couldn't even assist me with a courtesy vehicle as well. I regret the day I made a decision to purchase this vehicle as you never know when the issue will rise again. Even if the car is back I will be driving in fear.

0 replies

MiWay Insurance

10 months ago

Dear Bongiwe Sikhakhane It's people like you that remind me why I joined my Miway and why I still choose the company as my number 1 Insurer, a place where you feel like you matter as a Client, thank you for your valuable service it did not go unnoticed

Dear Bongiwe Sikhakhane It's people like you that remind me why I joined my Miway and why I still choose the company as my number 1 Insurer, a place where you feel like you matter as a Client, thank you for your valuable service it did not go unnoticed. Keep up the great work and continue with a great service that you provide to your Clients. Much appreciated 👏

1 reply

Stage Zero

11 months ago

Awesome service

Dear Tebogo...much appreciated for the best service given. Keep up the great work

1 reply

MiWay Insurance

36 months ago

Excellent service :-)

A big shout out to Precious Mkhanda from the Claims department for an excellent service that you provided to me, it's Consultants like you that remind me why I chose Miway as my InsurerC. You went out of your way to make sure my claim was finalised in a short space of time not forgetting the big smile on your face while doing so...Keep up the good work Precious

1 reply

MiWay Insurance

37 months ago

A BIG thank you to Vuyiswa Cele for an excellent service provided, thank you for your patience and professionalism, you listened and made sure at the end I get the best result

A BIG thank you to Vuyiswa Cele for an excellent service provided, thank you for your patience and professionalism, you listened and made sure at the end I get the best result. Your customer care skills is top notch keep up the great work!!

1 reply

Vodacom

47 months ago

Bad service from Vodacom, it's sooo frustrating

I had a contract with Vodacom which ended in June 2022 and last debit order went through on the 20th June 2022 and the contract was then canceled, to my surprise in July I received calls from their Attorneys that my account was handed over HOW?? because the account was paid up, they realised their mistake and that was then reversed however they never updated my status on their system as a result my account has been handed over to the Credit burea as if I am in "arrears". I've sent multiple emails to this regard no replies, my number is now on prepaid and I am unable to contact their account/billing department and their contact centre is not able to transfer the call either. This is a huge frustration for me as my credit profile is badly affected by this. There is no communication from Vodacom either as to how much I am owing them if they claim that my account is in ARREARS??? I have Never not even once did I skip a debit order in the 24months only to get this kind of treatment at the end of my contract

2 replies

MiWay Insurance

52 months ago

A big high five to T...

A big high five to Tyrrell Kallee for an excellent service provided on my claim, Thank you for the quick assistance in resolving my incident logged...it was a painless experience because of your professionalism...thank you so much

1 reply

Review Distribution

5 Star

5 (71.4%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

2 (28.6%)

Olona F

Reviews

Think twice before purchasing a Jetour

Dear Bongiwe Sikhakhane It's people like you that remind me why I joined my Miway and why I still choose the company as my number 1 Insurer, a place where you feel like you matter as a Client, thank you for your valuable service it did not go unnoticed

Awesome service

Excellent service :-)

A BIG thank you to Vuyiswa Cele for an excellent service provided, thank you for your patience and professionalism, you listened and made sure at the end I get the best result

Bad service from Vodacom, it's sooo frustrating

A big high five to T...

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