TR
Tebogo R
Active since Jan 2022
3
Reviews
0
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Reviews
3 reviews2 months ago
Evotel provides one of the best customer experiences I have encountered
Evotel provides one of the best customer experiences I have encountered. Their team is consistently professional, responsive, and efficient in handling queries and resolving issues. Communication is clear and timely, and they always make sure concerns are addressed without unnecessary delays. Overall, their service delivery is reliable and customer-focused, making them a standout provider in their field.1 reply
12 months ago
I was dealing with an irate customer who was experiencing service issues, and Thato stepped in to assist
I was dealing with an irate customer who was experiencing service issues, and Thato stepped in to assist. Within just five minutes, she had the matter resolved and the client was active and online again. Her calm, efficient, and professional approach made a significant difference—not only in resolving the issue quickly but also in restoring the customer’s confidence in our service. Thato’s support was truly outstanding, and I wanted to ensure her efforts did not go unrecognized.1 reply
Review Distribution
5 Star
2 (66.7%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.3%)