Bradley P

Active since Sep 2021

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Reviews

16 reviews

3 months ago

CSS Solutions/Brooks&Luyt are pathetic and useless

I have paid up my account and CSS Solutions/Brooks&Luyt fail to acknowledge this. This last installment only R648 was owed and you charged me R1000 and still have no acknowledgement that the account is paid off. Even Nedbank confirms that the account is settled, how does CSS Solutions not have any account of this. Are you people lacking in any sort of communication barriers and common sense? When your client proves facts you still act like novices. Where is my refund. Its pushing on two weeks now. I have made calls and emails and WhatsApp messages and no one has any interest in helping me. You people are so quick to demand money but when you owe money you run and hide? Your staff lack accountability, lack any customer assistance and are just pathetic all round. Month end is coming up and your agent can't confirm if the debit order will run or not. God help you it does. I've been told it has been escalated to the relevant "senior" department, nothing is done. Are they so senior that they're already pushing up daisies because I've have zero feedback and communication from this so called joke of a company. Pay me my money, give me my paid up letter and **** off.

1 reply

Clicks

8 months ago

Clicks Gonubue Kings Mall

Good day, I would like to complain about the ill treatment we received from on of your managers on duty at Clicks Gonubie Kings mall on the 21st of December 2025 around 09:30. After waiting in the que and getting to the till. We were greeted by a friendly and possibly a training teller. He advised us that he had to call his manager to assist with the buy 3 get the cheapest one free special that clicks run. We were nothing but understanding. Your manager on duty, came and assisted us. He did not greet and completely ignored us. He then spoke to the teller on duty in his native language and complained about us being impatient and rude. To his detriment I understand Xhosa fluently and rep**** back to him where he then stayed quiet. Is this how you tell your managers to treat other cultures? To speak about them behind their backs in another language and totally disrespect their customers? If I had done this to him, it would be a whole different racial issue. But, I suppose its acceptable considering im white and not supposed to speak Xhosa? This is poor behavior from someone clicks regards as a manager? Terrible job chaps I hope something is done about your ****** staff members. Please ensure this goes to your head office.

0 replies

Bonitas Medical Fund

9 months ago

Bonitas inadequacy

I have been with Bonitas for about 3 years now. I am on the Bonfit Select plan. In March 2025 i had undergone a procedure which involved internal prosthesis. A life-threatening procedure in fact and an emergency one too. I had received all pre-authorization letters and commenced with the procedure as one would. However, the nightmare i have faced with Bonitas and their lack of urgency on covering procedures, putting their clients in financial distress, this has made me utterly disappointed. I was told that my cover does not include internal prothesis on numerous occasions. Are your employees that inadequate that they dont know what covers they offer and its details? I have explained on numerous occasions that i have 100% in-hospital benefits, Internal prothesis is also covered through in-hospital events and also you people pre-authorized the procedure and still came back and asked for quotes from the doctor for the prosthesis? Then the authorization was approved there after? I have sent motivation letters, quotes, scans, reports and everything? I am the client why tf am i doing this? Because you people lack any urgency or accountability when doing your job and providing for client like you brag about on your adverti*****ts. I was told that the claim had been rejected on 3 occasions, eventually you people pilled finger and eventually submitted the claim to your case managers for the procedure to be covered under PMB. This was in July 2025. Since then, the claim had turned stale, resulting in Netcare threatening to hand me over and come up with nearly R100k for to pay an invoice that Bonitas HAVE to pay for. Couple months later finally after hounding every week and nearly every second day i had finally been told that the procedure will be covered under PMB like it should of how many months ago? This was confirmed in August/September 2025. We are now in November, i still get threats from Netcare and still the invoice stands unsettled. All Bonitas tell me is that the fund management are busy with it and then i get a new reference number. Each Agent spins a different story every week, i get given ill treatment by your agents with sarcastic replies and a sense of irritation when phoned, because they can't answer the difficult questions. Too busy stuffing face maybe? It is pushing on a year that this claim has been unresolved and i have exhausted every single process of theirs to get a resolution. I am currently discussing and registering this claim with CMS to get to the ****ing point. I have never missed a debit order, Bonitas have usually never given me grey hairs and this is how i get treated during an emergency procedure? This is the service you give to your clients? **** me chaps!!!!!

3 replies

Mweb

9 months ago

Mweb se ****

It is day 32 of waiting for my installation and activation of my wifi. I don't know how many agents i have spoken to with no help at all. It is ridiculous how you people conduct business and get away with it. All you do is apologize and give me timelines you pull out your ****. I have Already spent close to R1000 already and i still dont have wifi access. I paid for this on the 6th of October, it is now the 7th of November ffs. I hate you people.

0 replies

MiWay Insurance

11 months ago

Andile Hadebe assisted me with changing my address for house hold and car insurance

Andile Hadebe assisted me with changing my address for house hold and car insurance. Andile stayed with me for two hours to ensure everything was sorted before commencing with my big move to a new town. Felt like i was in good hands from the start. Thank you for all your help Andile, you are incredibly appreciated for the patience you had with me. You are a STAR!!!

1 reply

EPX Courier Services

12 months ago

E.P.X East London - Terrible service and false information

Phoned to confirm if an important order was due for delivery today. Was promptly assured that the package will be arriving today. The gent said "i will ensure its delivered and I saw the box here today" It was a box from Maxe. Which the gent from your East London branch confirmed with me over the phone. However, the package did not arrive. I even stayed after hours at my office because of the importance of the parcel. Yet, still no delivery. How is this fair ? You're wasting my time, delaying important situations and just terrible at doing business. Why be in business if this is how your company carries out their duty? Why am I not surprised, it is East London after all. You'd expect more from a franchise However. Please ensure this gets to your HO. I will be sure to phone your EL branch tomorrow with a complaint.

0 replies

Maxe Pty Ltd

12 months ago

Wonderful service

I received thee most incredible service from Maxe. Phindile Mlebuka assisted me with a quotation for a nudge bar and side steps. Although I requested the quote earlier than anticipated, Phindile managed to keep the order open for over 14 days. Phindile responded swiftly to each question and email. I felt that I was in good hands from the get-go. After confirming payment on a Sunday, Phindile then advised me the Monday morning that it may take 5 business to manufacture the accessories. However to my surprise, the accessories arrived on the Tuesday, being unaware that Phindile managed to get stock prior to my order confirmation. A good surprise indeed. This was incredible service from Maxe and I recommend them to anyone looking for top tier automotive accessories. I will be sure to push everyone your way for accessories. Maxe please give a huge thank you to Phindile and give credit where its due. You have some really awesome employees. Thanks again

0 replies

UberEats

14 months ago

Uber eats are ******

I was browsing on Uber eats app and I am a long time user of it. Trying to find what's good to order for dinner I had an unsolicited transaction go off while viewing and trying to confirm my purchase of food in the cart. It was I purchased Uber One, you claim you get 4 weeks off for a free trial. However, you immediately took R500 out of my account without authorization and without clicking on anything to pay now. Who the **** do you think you are as Uber eats? What gives you the right to just take whatever amount you want whenever you want. I have reported it and now I must wait 7-12 working days? You're ****ing ******. And unfortunately you can't speak to an actual person to report this to. I don't even know if I'll get the money back. I don't even have any food to show for it. Give me back my money and Ubereats you can gladly go **** yourself

0 replies

The Racers Edge

16 months ago

Terrible service.

They don't respond to emails, enquires about their products nor do they answer calls or WhatsApps. I'll rather take my business somewhere else if they have no interest in making sales.

0 replies

Robb's Domestech

18 months ago

Really good Service.

Our office coffer machine was fixed by Robbs Domestech. They sorted out all warranty claims for us without us breaking a sweat. They kept us updated on part arrival and progress of the machine. Would definitely recommend these guys and i would continue using them.

0 replies

Review Distribution

5 Star

7 (43.8%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

9 (56.3%)

Bradley P

Reviews

CSS Solutions/Brooks&Luyt are pathetic and useless

Clicks Gonubue Kings Mall

Bonitas inadequacy

Mweb se ****

Andile Hadebe assisted me with changing my address for house hold and car insurance

E.P.X East London - Terrible service and false information

Wonderful service

Uber eats are ******

Terrible service.

Really good Service.

Review Distribution

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