PS
Presh S
Active since Mar 2021
2
Reviews
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Reviews
2 reviews63 months ago
Bad service, incorrect billing
I regret the day I took cartrack and will never recommend to anyone. I informed them to reinstall a unit in a car I was reading, they did not do it yet they continue wanting to charge me. I asked them for installation of tracker in my new car, it took them months to install,and then they will debit whenever they feel like it.Wjen you reverse they double the amount the following month. When you call and question, no one wants to take responsibility,you will taken from pillar to post. Their service is terrible, bit once you jump payment they will call you off the hook.
0 replies
63 months ago
Negligent,terrible service provider
Their service is terrible and have negligent staff. Last year I had a burglar in the yard and rang the alarm (emergency), they called but never pitched to the incident. The guy who picked the call says he did not hear that I said I need help,he hang up the call.I was helped by CPF yet I pay CITIPROTECT every month, subsequently they suspended my alarm without even notifying me. I then stopped paying, now they are calling off the hook. Sometimes you ring the alarm,only to find it's not ringing to them.and it will take months before a technical come. Terrible, negligent service provider.
1 reply
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1 Star
2 (100%)