Active since Feb 2021
Had a query I needed resolved, it was simple and easy to resolve my issues, I was assisted by Cebisile Sithole who was very helpful.
The claim process was a breeze. Easy to log a claim and quick responses. Naked will tell you what they need from you. I was kept up to date during the entire process and always got quick replies. Really happy with Naked Insurance.
Purchased a phone case last year in November. Followed up in Jan, they said the order was on its way and i would have it in 2 weeks. 2 Weeks later I follow up and they tell me the order was cancelled from their supplier. WHY DO I HAVE TO FOLLOW UP. Should i not be alerted as the customer. Requested a refund and i am still waiting on that 2 weeks later. What a fail. Rather order direct from aliexpress.
Ordered an Rtx 3060 ti. The staff were extremely helpful and assisted with my queries. Delivery was quick. Extremely happy with the service I received.