LD
Leonie M
Active since Jan 2021
11
Reviews
0
Industries
Reviews
11 reviews3 weeks ago
Best service
Simply the best. Thank you Mila and team for making the experience with your claims team absoluut fantastic. A 'thank you' can't express how much we appreciate the service we've got.
1 reply
3 weeks ago
Incompetence makes my blood boil
Incompetence at its best .Didn't submit claims on time and on the correct forms. Submitted claims twice. After several telephonically conversations and emails they proceeded to send it to lawyers. The medical aid clearly stated the problem. They just ignored it. Please think twice when using them. This is now almost a year since we engaged with them over this matter. I think they don't know how to fix their mistake. An apology is owed for all the inconvenience they caused. ( time and money wasted)
4 replies
12 months ago
Pie in the Sky service
When you click on the link it says it is out for delivery that day. The next morning message says consignee not available. Which isn't true at all. The same the next day. When you phone in there is 20 people in the que according to them and then you have to type 1 if you want a call back. They never phoned back. Late afternoon I phoned and kept the line until I spoke to a lady. She said that she will call me just after 8h00 this morning.... still waiting. Now there is no update on the website about my delivery 😒. I've used other couriers like Courier Guy and Aramex who are so professional. This wasn't my choice and I hope they have an explanation why they aren't up to standard. Have to work can't wait for a parcel for days without end.
0 replies
13 months ago
Rain makes my days feeling blue
Received the 101 router on the 13th after ordering it on the 24th of April. Can't use it to connect to the internet. 13th I was told to wait 24hours. 14th I was told the technical department will solve my problem. Today I was told that the matter will be escalated to the relevant department. There is a QR code to register but that site doesn't work. It gives a 404. Is there other consumers having difficulty with their's?
4 replies
14 months ago
Technical problems at Marquis leave me in arrears
I want to take my vehicle finance to another company. It is the second time that they didn't collect my debit order and then I have to make an EFT. But in the meantime my account showed in arrears and doesn't say that they had technical problems. Why did they not inform me via email? There had been more than enough money for a week now to collect the debit order. Not my favorite
1 reply
16 months ago
Paying for no service @ DSTV
I bought the stream option. Phoned in. At first was informed that I haven't paid. Then the person found out I did. After holding and trying my prepaid airtime run out. Phoned again after walking in circles my amount of OTPs were exceeded. Two days no DSTV. Could watch Netflix and You Tube. Is it fair paying R699 for no service?
0 replies
21 months ago
Excellent ABSA i
Thank you ABSA for excellent service. Vredenburg branch, Somerset West branch, Homeloan Department, Business Department and all the agents when calling the call center are just so polite, professional and always giving an outcome.Hats of to these marvelous people!!!
1 reply
30 months ago
Excellence.
If I could, I would give a 10. Every time I speak to an agent I realizes that they are very well equiped, professional and friendly. ABSA you are leaders in training your agents. I salute you. Keep up the good work.
1 reply
30 months ago
Capitec and early debit orders
Tried to explain to a very sarcastic agent that I don't want my debit orders to go off earlier in December. He said that that can't be done. Previously after that happened I phoned in and the stopped the process.(the money that was paid in was a gift from my son and not a salary) This year I tried to be pro active. At long last Mr Sarcastic said that he will give it through to the relevant department.
1 reply
42 months ago
Eskom the dead donkey
There are people at Eskom that really try hard to help but I think there are to many dead people at Eskom sitting in chairs. I saw a lady forwading my concern about my connection to another and she just refuse to reply. Even at a follow up. It is impossible to speak to anybody directly. And then O paid almost R10k for having so much inconvenience. How will I get my connection done?????
0 replies
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (9.090909090909092%)
1 Star
7 (63.63636363636363%)