M
Martin
Active since Oct 2020
3
Reviews
0
Industries
Reviews
3 reviews37 months ago
NEVER buy from Makro Online!!! Customer service and refunds don't exist in their vocab!
NEVER buy from Makro Online!!! I have been phoning the call center and even the supplier of the item for the last 2 months. The supplier informed me today that they approved the refund to me with Makro more than 2 weeks ago and nothing has happened. My calls to Makro last 20 minutes and you are put on hold forever. They do not follow up. What an utterly useless retailer. I will never buy from them again.
1 reply
58 months ago
DO NOT BUY FROM THESE PEOPLE! I have been waiting 9 months for my order!
DO NOT BUY FROM THESE PEOPLE! I ordered goods in November 2020 and I am still being strung along with empty promises. No feedback either. I have to always ask for an update and all Johan ever says is that he is waiting for the next shipment or the supplier has closed down or he is waiting for customs... I have asked for a refund probably 3 times already but these emails are conveniently ignored. And just so that you know, they deduct 35% for any refunds, even if you have been waiting almost a year for your order. No physical store either, so you cant track them down either. STAY AWAY!!!
0 replies
68 months ago
Great service with a smile
Great service with a smile. I bought and sold through Harcourts and both experiences were seamless and professional. My agent had my back throughout each transaction.
1 reply
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)