NJ
Nicolette J
Active since Oct 2020
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
10 Stars for service excellence
Thank you for the awesome service I received this morning. From the smiles that greeted me while waiting in line, the speedy adjustment my clutch needed, the cup of coffee I received to finishing off my paperwork. It is always a joy to visit your service center. Thank you so much to everyone. I truly appreciate it.
0 replies
14 months ago
Builders Warehouse Parow Valley delivery sucks
I went to Builders Warehouse in Parow-Valley on 09/04/2025 to buy some products and have it delivered. I requested delivery for 11/04/2025 before 10am and the service consultant captured it as part of the instructions. On 11/04/2025 I phoned at 11:20am to enquire about my delivery as the people doing the job was already on site, I spoke to Patrick (who told me he was the dispatch manager). I was told, by Patrick, that the service consultant never came to the yard to inform them of the delivery instructions because their delivery notes do not reflect any instructions captured. Also, that the truck was still in the yard being loaded and he couldn't give my an estimate delivery time. However, when I finally received my delivery, the delivery note clearly states the instruction as per my request. I do not know where the wheels went off the rails, with your deliveries this morning, but I do not take lightly to being **** to. Your delivery service sucks and I wish Hello Peter would load minus stars as a one star is still to good for your business.
1 reply
27 months ago
Thank you Candice for your awesome customer service!!
I would like to commend Candice on her excellent customer service. From our very first interaction, right up until the notification for the return of my deposit, I only received the best service from her. Seeing that this was my first ever car rental I was cautious but Candice's calm manner put me right at ease. I wish I could give her 10 stars because she honestly deserves it. Thank you Candice and thank you Rentacheapie Cape Town.
0 replies
30 months ago
Customer service review - ***hmieda Davids
I would like to thank ***hmieda Davids for her assistance with my policy query today. She was prompt, efficient, friendly and gave me such great advice. ***hmieda, you really made this Santam customer very happy today. Much appreciated and kind regards.
1 reply
31 months ago
Zikhona Baba - Santam Insurance
I would like to thank Zikhona Baba for the excellent service I received when signing my motor and household insurance with Santam. She was thorough, kind, knowledgeable and very friendly. Zikhona kept me up to date every step of the way. Thank you Zikhona. I truly appreciate the service I received from you.
3 replies
53 months ago
Compliment on customer service for Rebecca van der Breggen
May I please comment on you superior customer service? Once again my interaction with Dotsure has been seamless. I honestly appreciate the remarkable drive the staff have to ensure us, the customers and our pets, get the best service. Please can you send this message to your management team. I believe a written thank you goes a very long way and I want them to know that you have been awesome looking after me and you are the reason Dotsure made me smile today. Kindest regards. Nicolette Jantjies.
1 reply
68 months ago
Amazing Customer Service - Nolufefe Ruiters
I just want to complement Nolufefe Ruiters for her amazing customer service. I truly appreciate the time she took to help me choose the proper cover for our pets. Kind regards
1 reply
68 months ago
Oneplan Pet Insurance consultant "warns" against other insurer's claim procedure
We are busy looking for pet insurance and have had companies quote for us. Yesterday (19 October 2020 approximately between 4:30pm and 6pm) my husband received a call from a consultant on behalf of Oneplan Pet Insurance. As my husband and I already decided to accept a quote given to us by another pet insurer, my husband informed the consultant of this. The consultant then did a very unethical (according to us) thing. He said to my husband that the insurer, we opted for, does not pay claim directly to the vets but the client had to pay all claims upfront and then claim from our opted insurer. I find this very disconcerting that an insurer allows their consultants to try and write business but scaring prospective clients about the claims procedures of other insurers. As a customer it is my duty to ensure that I have asked all the right questions and then make an informed decision as to which insurer I want to hand my business to. It is not the place of insurer or the consultants employed by them to force me into handing my business to them by downplaying another insurer. I am deeply disturbed and disappointed by the way Oneplan Pet Insurance allows their consultants to do business. I am very relieved that Oneplan Pet Insurance did not contact us earlier in the day, as we might have gotten stuck with an insurer that has to "warn" a prospective client against other insurers.
1 reply
Review Distribution
5 Star
6 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (25%)