Active since Oct 2020
I had enquired about my account for my Wifi and as promised my account was NEVER credited as promised in August 2023, I was in such shock that I had still being paying full fees yet I was promised last year by a lady from iHappy Fibre that we will be credited the advanced payment as i had to pay twice, all my payments were always paid in advance and I was **** to. The lady had ****med alot of people from this company and when followed up they acknowledged that the company took an advance of so many peoples money. I have been fighting this for 3 years now. Imagine the low income earners who really needed the money and you ****mers really stole from all of us.
I have been sending numerous emails and have had no response! One of your consultants sold me the iHappy fibre and now they refuse to refund alot of people. Why is no one responding to this! It has been a year and I will now be taking you all to task with the law!
They are avoiding the fact that they have **** to us all who had paid in advance after the lady said she will refund me my advanced payment, after numerous emails and calls etc. NO RESPONSE! I will now be taking it to task! My lawyers will be sending you correspondence. I would pay triple the amount so I see you going to task and lying to so many people!
The consultant was friendly and very attentive to details qnd advised accordingly.
I would like to thank Justin Nair from Game Gateway! You have excellent customer service and real problem solving skills, great interaction with your customers! From a customer who really appreciates your efforts.