JH
Jason H
Active since Oct 2020
12
Reviews
0
Industries
Reviews
12 reviews13 months ago
NEVER AGAIN! I will ALWAYS talk about about them to everyone I know
ASUS TRASH! I bought 2 gaming laptops that cost me R20k each. Been having nonstop problems over and over again. Having to wait a month each time for it to come back. Only for them to never find the problem, after formatting and claiming they had inspected it. Now I am being ignored with a brand new out of the box ASUS TUFF gaming broken ass laptop.
0 replies
16 months ago
Useless at helping after I asked SO many times for help! Prefer to waste peoples time instead
It was some of the worst I ever had the misfortune to deal with. I have tried and tried and tried again. But I can no response from them, no help whatsoever! I have created 3 profiles as best as I could, truly the worst!!!!
0 replies
23 months ago
Do NOT waste your money!!!
Do NOT support ASUS!! I have made two purchases of the same laptop (ASUS TUF Gaming) purchased brand new. They are both giving me the same problems, during and after the warranty. Having reported this and sent to looked at over and over and over and over again, everyone just throws their shoulders in the air. It randomly restarts, I get random white, blue and black screens either flickering or just freezing the laptop. They have both lost their ability to use WiFi and one lost the ability to use Bluetooth. I warn you, DO NOT SUPPORT THIS COMPANY!! This is now a HUGE loss for me using money I did not have. I will never, ever support this company again and mark my words. I will tell everyone about this!!! 😡🤬
0 replies
23 months ago
Do NOT waste your money!!!
Do NOT support ASUS!! I have made two purchases of the same laptop (ASUS TUF Gaming) purchased brand new. They are both giving me the same problems, during and after the warranty. Having reported this and sent to looked at over and over and over and over again, everyone just throws their shoulders in the air. It randomly restarts, I get random white, blue and black screens either flickering or just freezing the laptop. They have both lost their ability to use WiFi and one lost the ability to use Bluetooth. I warn you, DO NOT SUPPORT THIS COMPANY!! This is now a HUGE loss for me using money I did not have. I will never, ever support this company again and mark my words. I will tell everyone about this!!! 😡🤬
0 replies
23 months ago
Think carefully about your purchasing and do your research.
TUF Gaming laptops from ASUS is a MUST avoid at all costs! Being a proud supporter of ASUS for many years. I am extremely disappointed and without a doubt I regret purchasing the most defective computers I have ever received. Unfortunately this is not just one, but two of them as I have purchased giving me the same results and much worse. Having both of them randomly restart without warning during work, this has now turned into a huge mistake and a loss of income. To make matters worse, I also randomly get surprised by a blue/black/white screen. After sending the computers away hoping to have it fixed over and over and over again, during and after my warrantee. No one had any solutions which makes this my problem with no responsibility from anyone as no one can give me any answers or solutions. I will unfortunately spread this word of this extreme misfortune as this is now a loss of income for me coming from two of the exact same laptops bought with money I borrowed thinking it was a good investment. I am done being patient, trying and understanding with this. Just because you are purchasing a brand new laptop, it does not mean it will work like it is supposed to.
0 replies
23 months ago
Brand new laptop prices at the cost of being faulty.
As much as I hate giving bad reviews, I am out of patience and understanding. Purchasing two of the same (ASUS - TUF Gaming laptops), brand new out of the box laptops, they are both giving me the same problem and worse. Having sent the laptops back over and over again for repairs, formats and trying to find a solution ended up with no viable results. Having to even send this laptop to ASUS themselves showed no results as even they did not know the issue. Where I am sitting with these problems still during and after the warrantee. Think carefully about your next purchase as this is now the result of my own and continuous problems. As much as WootWare tried to help with this, I am still sitting with a defective product I paid top price for. Where my online stream of income is now yielding at a loss with no answers from either side. I strongly hate that I made these purchases for these defective products.
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24 months ago
Worst product to invest in!
Truly a load of *******. After purchasing 3 products, they all failed me showing that Volkano is a company that uses the cheapest parts and shortcuts they can think of to cut corners. I will never advice any products nor will I not warn people about supporting this brand!
0 replies
30 months ago
Bad sounding equipment
I have bought two products of astrum. A camera for the laptop and head phones. Purchasing Astrum is fine to do however not for purchasing in sound equipment. As I am not the only one to experience the same equipment issue, do NOT purchase sound equipment from astrum. Everything else seems to be fine
0 replies
30 months ago
Not recommended
I would truly not recommend this brand for any reason. I have bought 2 products and both have failed me just after the expiry date in incredibly idiot ways. Think twice before making a Volkano purchase
0 replies
33 months ago
WootWare, Thurston
After having a rough experiencing with a laptop. Thurston was determined to deliver excellent service. I would definitely say he is the jewel of the business as being extremely supportive, understanding and helpful. Not to mention the delivery was extremely fast. I would recommend giving them a try
1 reply
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (25%)
1 Star
7 (58.333333333333336%)